At Wipro Limited, I monitor security equipment, applications, alarms, access control systems, CCTV, and local intelligence feeds to identify potential threats. I coordinate incident response with local client security teams and authorized service partners, and serve as a point of contact for the Global Security Command Centre.
At Reliance Corporate Park, I handled L1/L2 service desk incidents before transitioning into 24×7 command centre operations. I responded to IT and security incidents, coordinated across teams, and supported Business Continuity and Disaster Recovery drills.
At Hemabh Solution, I monitored CCTV and ATM connectivity, recorded incidents, and provided remote desktop support. I also supervised and mentored a team of two in monitoring activities. My certifications include ITIL v4 Foundation.
