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Nihal mulla

@nihalmulla

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Python Django developer building web applications, including ToonifyAI, an AI-powered video-to-animation converter.

India

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What I'm looking for

I'm seeking a Software Engineer or Python Developer role.

At Innoovatum, I developed responsive web applications and built backend functionality with Python and Django. I also designed SQL database models and integrated frontend and backend components into production-ready features.

I built ToonifyAI, an app that converts real videos into cartoon-style videos and other visual styles using AI tools. My projects also include CookConnect, where users can share recipes and chat, and RestoManage, for restaurant operations.

At Wipro, I resolve technical issues for enterprise clients and troubleshoot software, hardware, and network problems. I track complex escalations in JIRA while maintaining 100% SLA compliance and 95% customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

Wipro

Sep 2025 - Present (1 year 1 month)

Resolve 150+ technical issues weekly for enterprise clients across calls, email, and ticketing systems. Diagnose and fix software, hardware, and network issues through remote troubleshooting and system configuration.

Technical Troubleshooting Remote troubleshooting System Configuration Jira SLA Compliance Customer Satisfaction

Full Stack Development Intern

Innoovatum

Feb 2025 - Mar 2025 (1 month)

Developed responsive web applications using HTML, CSS, and Bootstrap 5. Built backend functionality and business logic using Python and Django, and designed optimized SQL database models.