At BMO, I worked on the DepositEdge Modernization Program, defining 15 requirements for data validation, exception handling, and audit trails. I mapped customer and account data to DepositEdge and used SQL and Excel to reconcile source and target records before cutover.
At BMO, I also managed planning for Amazon Connect disaster-recovery synchronization and migration, and coordinated an inbox automation rollout across more than five CS&I teams. I maintained project plans, dependencies, risks, and release readiness.
Across banking and data projects, I translated regulatory requirements into user stories, field mappings, and validation checks. At a Confidential Financial Institution, I supported an API-based Suspicious Transaction Report with more than 500 fields, replacing a legacy batch process.
My work has also included digital banking, commercial lending, wealth management, and regulatory data and reporting. I hold CSPO, CBAP, CSM, and SAFe 5.1 RTE certifications, and I'm pursuing SAFe POPM.

