At ASAP Consulting, I support DIRECTV’s IBS (Hansen Customer Care & Billing) platform, configuring products and offers and validating configurations.
I track and resolve incidents with Jira, analyze information using Oracle SQL, and consume and validate SOAP services.
I also automate simple tasks with Python. My background includes a Técnico Superior en Analista Funcional de Sistemas qualification from ICES and training in project management, SQL, and testing.

