Open to opportunities

Nicole Till

@nicoletill

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Detail-oriented quality assurance professional with a passion for improvement.

Zimbabwe

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What I'm looking for

I am looking for a role that values quality and compliance, offers growth opportunities, and fosters a collaborative team environment.

I am a detail-oriented quality assurance professional with extensive training in GMP and continuous improvement within the pharmaceutical and digital development fields. My career is marked by a commitment to enhancing patient safety and ensuring rigorous compliance with industry standards. I have a proven track record in maintaining the highest standards of product excellence and regulatory compliance.

In my recent role as a Quality Assurance Technician at Activate Learning, I was responsible for technical and design quality assurance on all content developed by the project digital education team. I ensured ongoing QA processes aligned with production requirements and conducted accessibility testing across various platforms. My experience at Baxter Healthcare further honed my skills as I led QA initiatives, trained new staff, and maintained comprehensive documentation of testing results, ensuring adherence to QA protocols.

With a Bachelor of Science in Neuroscience and Pharmacology, complemented by a Graduate Diploma in Applied Management, I possess strong research and analytical skills. I am eager to leverage my expertise to contribute effectively to your initiatives and drive quality improvements within your organization.

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Experience

Work history, roles, and key accomplishments

Quality Assurance Technician- Digital Development

Activate Learning

Mar 2024 - Apr 2025 (1 year 1 month)

Responsible for technical and design quality assurance on all content developed by the project digital education team, ensuring ongoing QA processes aligned with production to meet project delivery requirements. Conducted accessibility testing on web, iOS, and Android platforms, ensuring compliance with WCAG 2.1/2.2 AA standards.

Quality Assurance Accessibility Testing WCAG 2.1 AA iOS Android Project Delivery QA Processes

Senior Compounding Technician & Micro/QA team member

Baxter Healthcare

Mar 2023 - Present (2 years 8 months)

Recognized as a QA-driven leader, responsible for training new staff, delegating QA tasks, and managing workflow to ensure compliance with QA and regulatory requirements. Maintained comprehensive documentation of in-house testing results, conducting follow-up testing on out-of-limits results to ensure quality standards. Responsible for testing cleanrooms using particle counters, air samplers, and

Quality Assurance Regulatory Compliance Staff Training

Compounding Technician & Micro/QA team member

Baxter Healthcare

Jul 2019 - Present (6 years 4 months)

Trained as part of the micro testing/QA team, responsible for testing cleanrooms using a particle counter, air sampler, and in-room monitors, including taking swabs, contact, and gown plates. Utilized technical writing and data software for entering microbiological results and was selected as a subject matter expert for novel software implementation and training across the site.

Particle Counter Air Sampler Swabbing

Research Assistant

University of Otago

Mar 2019 - Present (6 years 8 months)

Primarily involved in an immunohistochemistry project, responsible for staining immune cells in hypoxic tumors, which included using a microtome to prepare slices and troubleshooting procedures. Maintained thorough documentation of processes and results.

Microtomes Research Troubleshooting Documentation