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NS@nicolenestrauss
Detail-oriented professional with experience in client relations and management.
NamibiaI am a dedicated and intuitive professional based in Windhoek, Namibia, with a strong background in client relations and management. My experience spans various sectors, including hospitality and beauty therapy, where I have honed my skills in accuracy, objectivity, and organizational structure. I thrive in environments that value quality relationships with clients from diverse cultural backgrounds, and I pride myself on my ability to perform under pressure while managing multiple tasks simultaneously.
Throughout my career, I have taken on various roles that have allowed me to develop a comprehensive skill set. From working as a charter coordinator at Scenic Air, where I ensured smooth operations and client satisfaction, to managing a beauty clinic, where I oversaw treatments and marketing efforts, I have consistently demonstrated my commitment to excellence. I believe in the power of teamwork and strive to motivate my colleagues with a positive attitude, ensuring that we all succeed together.
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Work history, roles, and key accomplishments
Scenic Air
Aug 2023 - Present (2 years 3 months)
Assisted in coordinating charter flights, managing client bookings, and ensuring smooth operations for pilots and lodges. Gained experience in customer service and logistical planning.
Blushing Beauty Clinic
Mar 2021 - Jul 2023 (2 years 4 months)
Managed salon operations, performed beauty treatments, handled client bookings, and addressed complaints. Oversaw marketing and ensured financial documentation was accurate.
Dr Diaan Burger
Jan 2020 - Jul 2020 (6 months)
Assisted the dentist during procedures, managed patient records, and ensured medical aids were claimed. Handled client communications and appointment scheduling.
Babylonstoren
Jan 2018 - Feb 2018 (1 month)
Worked closely with clients to understand their needs, managed email correspondence, and ensured the organization of service sections. Developed multitasking skills in a fast-paced environment.
Degrees, certifications, and relevant coursework
Beauty Therapist Certificates, Beauty Therapy
2020 - 2021
Completed Beauty Therapist Certificates, focusing on various beauty treatments and client care.
Diploma in Culinary Arts, Culinary Arts
2017 - 2019
Pursued a Culinary Arts Diploma, gaining skills in food preparation, presentation, and kitchen management.
Grade 12, General Education
2012 - 2016
Completed Grade 12, focusing on a well-rounded education that prepared me for further studies and professional opportunities.
Software and tools used professionally
NamibiaYou can contact Nicolene and 90k+ other talented remote workers on Himalayas.
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