Open to opportunities

Nicolene Strauss

@nicolenestrauss

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Detail-oriented professional with experience in client relations and management.

Namibia

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and intuitive professional based in Windhoek, Namibia, with a strong background in client relations and management. My experience spans various sectors, including hospitality and beauty therapy, where I have honed my skills in accuracy, objectivity, and organizational structure. I thrive in environments that value quality relationships with clients from diverse cultural backgrounds, and I pride myself on my ability to perform under pressure while managing multiple tasks simultaneously.

Throughout my career, I have taken on various roles that have allowed me to develop a comprehensive skill set. From working as a charter coordinator at Scenic Air, where I ensured smooth operations and client satisfaction, to managing a beauty clinic, where I oversaw treatments and marketing efforts, I have consistently demonstrated my commitment to excellence. I believe in the power of teamwork and strive to motivate my colleagues with a positive attitude, ensuring that we all succeed together.

Experience

Work history, roles, and key accomplishments

Current

Charter Coordinator

Current

Scenic Air

Aug 2023 - Present (1 year 10 months)

Assisted in coordinating charter flights, managing client bookings, and ensuring smooth operations for pilots and lodges. Gained experience in customer service and logistical planning.

Client Services Team Collaboration

Salon Manager

Blushing Beauty Clinic

Mar 2021 - Jul 2023 (2 years 4 months)

Managed salon operations, performed beauty treatments, handled client bookings, and addressed complaints. Oversaw marketing and ensured financial documentation was accurate.

Marketing Customer Service Financial Management

Dental Assistant/Receptionist

Dr Diaan Burger

Jan 2020 - Jul 2020 (6 months)

Assisted the dentist during procedures, managed patient records, and ensured medical aids were claimed. Handled client communications and appointment scheduling.

Patient Care Medical Billing Communication Scheduling

Intern

Babylonstoren

Jan 2018 - Feb 2018 (1 month)

Worked closely with clients to understand their needs, managed email correspondence, and ensured the organization of service sections. Developed multitasking skills in a fast-paced environment.

Client Communication Email Multitasking Teamwork