NICOLE MANNION
@nicolemannion
I deliver accurate media captions and calm, customer-focused service in fast-paced environments.
IrelandWhat I'm looking for
I've worked as a Media Captioning Editor with Unitemps at the University of Edinburgh, correcting automated captions across media and consistently meeting deadlines using Media Hopper Create and Echo360.
In customer-facing roles at Soul Vegan Restaurant, Gandey World Class Productions, and Powers Thatch Bar and Restaurant, I've handled orders, ticket sales, customer questions, and stressful situations while working closely with teams.
I hold a 2:1 LLB from the University of Edinburgh and have contributed as a social secretary, development officer, law-school volunteer, and qualified Divemaster with hundreds of logged scuba dives.
Experience
Work history, roles, and key accomplishments
Media Captioning Editor
Unitemps University of Edinburgh
Nov 2023 - Present (2 years 9 months)
Worked as a captioning editor to fix automated captions on various media, consistently meeting deadlines and ensuring accurate captions. Proficiently used media editing software such as Media Hopper Create and Echo360.
Restaurant Waitress
Soul Vegan Restaurant
Oct 2023 - Jun 2024 (8 months)
Worked front of house in a popular vegan restaurant, taking food and drink orders and serving customers in fast-paced conditions. Answered questions about the business and helped customers understand the menu.
Box Office Assistant
Gandey World Class Productions
Aug 2022 - Aug 2023 (1 year)
Worked in the box office making ticket sales and promoting the show in person and via telephone. Managed stressful situations by remaining calm with customers and solving their problems.
Restaurant Waitress
Powers Thatch Bar and Restaurant
Dec 2018 - Sep 2019 (9 months)
Efficiently took customer orders and dealt promptly with any questions or concerns. Ensured the restaurant maintained a high standard of cleanliness by cleaning tables and floors regularly.
Education
Degrees, certifications, and relevant coursework
Yeats College Galway
Leaving Certificate, General Education
2019 - 2021
Completed Leaving Certificate at Yeats College Galway from 2019 to 2021.
St. Paul's Secondary School
Secondary School Certificate, General Education
2015 - 2019
Attended St. Paul's Secondary School in Galway, Ireland from 2015 to 2019.
St. Annin's National School
Primary School Certificate, General Education
Completed primary education at St. Annin's National School in Galway, Ireland.
University of Edinburgh
Bachelor of Laws, Law
2021 - 2025
Grade: 2:1
Activities and societies: Social secretary for Edinburgh University Sub-Aqua club 2023-2024; Development officer for the Edinburgh Student Law Review 2023-2024; Taught law to primary school children via Edinburgh Law Schools 'School Tasking Project' 2024.
Graduated with a second class honours (2:1) LLB degree from the University of Edinburgh.
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Job categories
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