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Nicole Hazen

@nicolehazen

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Experienced Senior Software Tester with a passion for quality assurance.

United States

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What I'm looking for

I am looking for a role that values quality assurance and offers opportunities for growth.

I am a seasoned Senior Software Tester with over 20 years of experience in advanced testing of enterprise-level software products. Throughout my career, I have led testing efforts that significantly decreased defect rates and improved release quality, ultimately boosting software release efficiency. My expertise lies in manual and API testing, and I am eager to leverage my extensive experience to enhance software reliability and testing processes in progressive tech environments.

In my most recent role as a UI Developer at Datatech Global Ltd, I engineered and deployed user interfaces for web applications using frameworks like Angular. I crafted responsive design components that improved user experience across various devices and platforms. My previous experience as a Senior Software Tester allowed me to lead testing efforts for enterprise-level software, where I maintained automated test scripts using Selenium and JUnit, conducted API testing with Postman and REST Assured, and mentored junior testers to enhance their skills and productivity.

My technical proficiency includes tools and technologies such as JavaScript, CSS, HTML, SQL, Jenkins, and Git. I am committed to continuous improvement and am always looking for ways to refine testing methodologies to ensure high-quality software releases.

Experience

Work history, roles, and key accomplishments

Current

UI Developer

Current

Datatech Global Ltd

Jan 2021 - Present (4 years 5 months)

Engineered and deployed user interfaces for web applications, using frameworks such as Angular to enhance user experience. Crafted responsive design components improving user experience for applications across various devices.

Angular CSS HTML Responsive Design UI Development Web Applications

Current

Senior Software Tester

Current

Datatech Global Ltd

Sep 2006 - Present (18 years 9 months)

Led testing efforts for enterprise-level software products, achieving a decrease in defect rates, high-quality releases and meeting strict deadlines. Maintained automated test scripts using Selenium and JUnit, increasing testing speed and contributing to improvement in overall software release cycles.

Selenium Junit Postman Jira Confluence SQL Jenkins Git

Software Testing Manager

Datatech Global Ltd

Jul 2011 - Apr 2013 (1 year 9 months)

Orchestrated and led a team of QA engineers to effectively manage the full software testing lifecycle for all development projects, improving release cycle efficiency. Conducted testing of various web applications on numerous mobile devices and gaming systems.

QA Management Mobile Testing Test Planning Team Leadership Playstation 3

Technical Writer

Amdocs

Jan 2000 - Jan 2002 (2 years)

Created user manuals, FAQs, and tutorials for billing software and processes. Collaborated with Subject Matter Experts (SMEs) to gather technical information for documentation.

Technical Writing Tutorials Documentation Editing Proofreading SME

Software Tester

Amdocs

Jan 2002 - Sep 2006 (4 years 8 months)

Collaborated with teams to enhance Amdocs Billing Application's regression testing protocol. Performed thorough validation of billing processes enhancing the billing system accuracy and identifying potential issues with targeted regression testing.

Regression Testing Billing Functional Testing

Education

Degrees, certifications, and relevant coursework

University of Phoenix

Bachelor of Applied Science (B.A.Sc.), Information Technology

Completed a Bachelor of Applied Science in Information Technology. Transferred credits from an Associate of Arts degree from St. Johns Community College.