Nicolas Vanrell
@nicolasvanrell
Business System & SQL Analyst with 5+ years bridging business needs and technical solutions.
ArgentinaWhat I'm looking for
I am a Business System & SQL Analyst with over five years of experience translating business requirements into technical deliverables and actionable reports. I design and execute SQL queries, manage BI reporting, and support stakeholders with clear, results-driven analysis.
I have led IT support operations and coordinated teams to meet SLAs and improve response times and customer satisfaction by up to 35%. I apply Agile (Scrum, Kanban) and continuous improvement practices alongside formal PMP project management training to deliver reliable IT and business solutions.
My technical strengths include SQL Server, root cause analysis, reporting, and BI tools management, complemented by strong communication, client management, and team leadership skills. I am committed to optimizing workflows and minimizing incidents while ensuring high-quality service delivery.
Experience
Work history, roles, and key accomplishments
Business / SQL Analyst
Bromus Software
Nov 2023 - Present (2 years 3 months)
Design and execute SQL queries for data analysis and reporting, translating business requirements into technical deliverables and collaborating with cross-functional teams to optimize workflows and reduce incidents.
IT Support Lead
Soko Solutions
Jan 2021 - Nov 2023 (2 years 10 months)
Led IT support operations for Bridgestone Argentina & Chile, managing incidents and service requests, coordinating a team to meet SLAs and improving response times and customer satisfaction by up to 35%.
IT Technician
Soko Solutions
Aug 2019 - Jan 2021 (1 year 5 months)
Provided technical support for users and systems at Bridgestone, advanced to team lead responsibilities, and developed stakeholder-facing skills while resolving incidents under pressure.
Education
Degrees, certifications, and relevant coursework
Nicolas hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
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