Looking for a job

Nickejia Smith

@nickejiasmith

Virtual assistant and customer support professional with experience handling inquiries and maintaining accurate records.

Nigeria

Message

What I'm looking for

I'm looking for a full-time remote role supporting international teams with administrative tasks, customer communication, online research, scheduling, documentation, and day-to-day business operations.

At ADEOLA ODUTOLA COMPREHENSIVE, I communicated with students and parents, responded to inquiries, and provided timely assistance.

I handled concerns and complaints professionally while maintaining positive relationships, and kept student records and documentation accurate.

I organised daily activities, managed competing responsibilities, and met deadlines. I also adapted my communication to individual needs and followed up consistently.

I'm eager to support international teams with administrative tasks, customer communication, online research, scheduling, and documentation. I hold a Customer Relationship Management in Business certification from Alison and am available for full-time remote work.

Experience

Work history, roles, and key accomplishments

Customer-Focused Educator

Adeola Odutola Comprehensive

Jan 2024 - Jan 2025 (1 year)

Communicated effectively with students and parents, resolving concerns professionally and maintaining accurate records. Organized daily activities and adapted communication to meet individual needs.

Communication Skills Problem Solving Record keeping Time Management Active Listening