Open to opportunities

Nicholas White

@nicholaswhite

Message

Software developer and UX-focused professional bridging technical solutions with user-centered design.

United States

Message

What I'm looking for

I seek roles combining software development and UX where I can design intuitive user experiences, improve processes, and collaborate remotely on cross-functional teams.

I am a software development graduate with a strong UX focus and five years of proven success in fully remote roles, delivering compliance-driven solutions at Avalara and designing intuitive concept projects like a Disneyland app redesign. I combine technical skills in HTML, JavaScript, Python, SQL, and React with practical experience in documentation, compliance analysis, and cross-functional remote collaboration.

At Avalara I managed high-volume jurisdiction assignments, eliminated backlogs, streamlined processes, and led successful transfers and training for offshore operations. I tackle problems by marrying usability and technical requirements, producing measurable efficiency gains and user-centered interfaces that improve both compliance and user experience.

Experience

Work history, roles, and key accomplishments

Current

Content Specialist

Current

Avalara

Jul 2021 - Present (4 years 3 months)

Managed assignment of tax rates across 300–500 U.S. jurisdictions monthly, eliminated a longstanding backlog, and created processes that reduced commercial client processing time from 4 days to 1.5 days while leading a departmental transfer and training four offshore team members.

Tax Compliance Data Management Workflow Optimization Remote Collaboration Jira Confluence

Case Manager

U.S. Small Business Administration

Nov 2020 - Apr 2021 (5 months)

Processed 300 COVID loan files up to $500,000 each, verified borrower documentation for federal compliance, and accelerated payment readiness through error resolution and consistent communication.

Loan Processing & Compliance Documentation Review Case Management Data Entry

Legal Assistant

Richard Harris Law Firm

Oct 2018 - Jul 2020 (1 year 9 months)

Supported four attorneys handling 100–150 cases each by drafting and filing legal documents, maintaining accurate case documentation, and coordinating calendars to meet court deadlines and avoid delays.

Legal Documentation Case Management Client Communication Records Management

Education

Degrees, certifications, and relevant coursework

DeVry University

Bachelor of Science, Software Development

Grade: 4.0 GPA, Summa Cum Laude

Activities and societies: Academic projects including a Disneyland mobile app redesign and a Sports Trend Tracker dashboard; Alpha Chi Honor Society

Bachelor of Science in Software Development awarded with Summa Cum Laude honors and a 4.0 GPA; active in academic projects focused on user-centered design and frontend development.