Nicholas Munene
@nicholasmunene
I’m an IT engineer and full-stack developer focused on building secure systems.
What I'm looking for
I’m a technically proficient IT graduate with hands-on experience spanning full-stack software development and practical institutional IT support. I build and integrate systems using Microsoft technologies (C#, ASP.NET MVC/WebAPI, and .NET Core) while bringing strong object-oriented foundations across Java, C++, Kotlin, and PHP.
From my internships, I’ve delivered reliable help desk and troubleshooting support, improving customer satisfaction through clear communication and timely issue resolution. I’ve also supported access controls, conducted training sessions, and worked across physical and remote support workflows while mastering institutional IT protocols.
On the development side, I translate business requirements into robust technical solutions—designing RESTful APIs, applying SDLC and design patterns, and working with relational data modeling and SQL (including MySQL, MS-Access, and Excel). I also have data transformation and ETL exposure, plus NoSQL awareness and cloud data services familiarity.
Certified in Google Advanced Data Analytics and Cloud Computing, including Google Cloud Platform (GCP), I’m comfortable aligning projects with identity and access management, endpoint protection, and cybersecurity fundamentals (including Cisco CCNA and cybersecurity). I’m ready to combine engineering execution, analytics thinking, and stakeholder collaboration to ship dependable solutions that solve real needs.
Experience
Work history, roles, and key accomplishments
IT System Engineer Intern
United States International University Africa
Mar 2025 - Mar 2026 (1 year)
Worked as an IT Engineer Intern, developing proficiency in institutional systems architecture and administering core IT infrastructure through hands-on support. Designed custom solutions for recurring technical challenges and streamlined help-desk workflows using architectural insights while delivering timely troubleshooting and high customer satisfaction.
ICT Support Intern
United States International University Africa
Jan 2023 - Mar 2023 (2 months)
Served as an IT support intern, executing help-desk assignments and improving customer satisfaction by strengthening communication with users. Provided access controls, physical and remote troubleshooting, and delivered training sessions on Google Cloud Platform fundamentals.
Education
Degrees, certifications, and relevant coursework
Google Advanced Data Analytics Professional Certificate, Advanced Data Analytics
Earned the Google Advanced Data Analytics Professional Certificate in March 2025.
Google Data Analytics Certificate, Data Analytics
Earned the Google Data Analytics Certificate in May 2024.
Google Business Intelligence Certificate, Business Intelligence
Earned the Google Business Intelligence Certificate in June 2024.
Strathmore University
Bachelor of Business and Information Technology, Business and Information Technology
2020 - 2024
Completed a Bachelor of Business and Information Technology at Strathmore University from April 2020 to June 2024.
St Thomas of Aquinas High School
High School Education
2017 - 2019
Grade: University entrance mark: C+
Attended St Thomas of Aquinas High School from 2017 to 2019, and achieved a university entrance mark of C+.
Kagumo High School
High School Education
2016 - 2017
Attended Kagumo High School from 2016 to 2017.
Kahawa Baptist Academy
Primary Education
2015 -
Grade: Grade A; 408 points
Completed primary education at Kahawa Baptist Academy in 2015 with a grade A and 408 points.
Availability
Location
Authorized to work in
Job categories
Skills
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