Nicholas Grandizio
@nicholasgrandizio
I automate financial operations analytics and turn stakeholder requests into actionable data strategies.
United StatesWhat I'm looking for
At Credit One Bank, I support executive stakeholders across Back Office, Fraud Operations, Telephone Support, and Collections by translating analytical requests into strategies my team can execute. I've automated alert metrics, volume monitoring, daily agent work distribution, and suspicious-activity investigations to improve customer response time and reduce manual work.
I'm a promoted Data Engineer/Analyst with hands-on experience in Python, SQL, SAS, Tableau, Snowflake, and ETL pipelines. My background also includes managing hospitality operations and supporting electrical power for field operations in the United States Marine Corps.
Experience
Work history, roles, and key accomplishments
Data Engineer/Analyst II
Credit One Bank
Sep 2022 - Present (3 years 11 months)
Primary point of contact for line of business executives to submit analytical requests, translating issues into actionable strategies for the analytics team. Responsible for automation of alert metrics, volume monitoring, work distribution, investigation of suspicious activity, and development of new solutions to improve customer response cycle time.
Bartender/Manager
Hospitality Industry
Jan 2015 - Dec 2022 (7 years 11 months)
Demonstrated high proficiency in communication and multitasking within a fast-paced hospitality environment.
Electrical Engineer
United States Marine Corps
Jan 2012 - Dec 2014 (2 years 11 months)
Supported electrical power for field operations as part of MARSOC Support Group.
Education
Degrees, certifications, and relevant coursework
University of Nevada, Las Vegas
Certificate, Data Science & Analytics
2022 - 2022
Completed a Certificate in Data Science & Analytics, covering databases, statistics, Python, SQL, Tableau, and Microsoft products.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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