Open to opportunities

Nicalia Wisniewski

@nicaliawisniewski

Detail-oriented Certified Pharmacy Technician experienced in pharmacy operations, inventory control, and technician leadership.

United States

Message

What I'm looking for

I seek a patient-focused pharmacy role where I can lead technician teams, improve operational efficiency, manage inventory/controlled substances, and train staff in a compliance-driven environment.

I am a Certified Pharmacy Technician with over three years of leadership experience at CVS Pharmacy, specializing in pharmacy operations, inventory and controlled substance management, insurance processing, and staff training. I lead and support technician teams across multiple retail locations, ensuring workflow efficiency, regulatory compliance, and uninterrupted patient care.

I am immunization-certified and CPR/BLS certified, proficient with RxConnect and Microsoft 365, and experienced in high-volume prescription processing, claim resolution, and HIPAA-compliant patient record management. I take pride in training new technicians, troubleshooting third-party insurance issues, and supporting pharmacies during staffing shortages to maintain high standards of service.

Experience

Work history, roles, and key accomplishments

Current

Traveling Lead District CPhT

Current

CVS Pharmacy

Jul 2022 - Present (3 years 8 months)

Lead and support technician teams across 12+ retail pharmacies to maintain workflow efficiency and compliance, trained new technicians, and managed high-volume prescription processing and controlled substance inventory. Resolved insurance claim issues and administered vaccinations to ensure timely patient care.

Pharmacy Operations Inventory Management Insurance Billing Controlled Substances Microsoft 365 Technical Training HIPAA compliance RX Connect