Nhung Tuyet
@nhungtuyet
QA Engineer at MP TRANSFORMATION testing AI Contact Center integrations, including Cisco, AI services, and core banking APIs.
VietnamWhat I'm looking for
At MP TRANSFORMATION, I’m the sole tester for the TPBank Contact Center project, testing integrations with Cisco and core banking APIs. I also test OmiCX V2 and the MobiFone project.
On OmiCX V2, I plan tests, write test cases, test releases, and verify integrations across SDKs, AI services, and the OmiCX portal. I also guide and train two new testers on product workflows and the testing process.
Previously, I tested CRM and Contact Center web and mobile products at CÔNG TY CP DỊCH VỤ CÔNG NGHỆ SAO THỦY (METECH JSC), and joined a Lotus Notes-to-OutSystems migration at CÔNG TY TNHH PHẦN MỀM FPT. My work has included API testing with Postman, basic performance testing with JMeter, and data checks using Navicat.
Experience
Work history, roles, and key accomplishments
Senior Tester / QA Engineer
MP Transformation
Apr 2025 - Present (1 year 7 months)
Sole tester for TPBank Contact Center project (OmiCX V1) and involved in testing OmiCX V2 (AI Contact Center) and MobiFone project. Responsible for integration testing of SDK, AI services, Cisco call center, and core banking API. Trained and mentored 2 new testers.
Worked on legacy system transformation project with a team of 55. Performed testing for migration from Lotus Notes to OutSystems, contributed to test process and bug management on Jira.
Tester
Sao Thuy Technology Services JSC (METECH JSC)
Apr 2021 - Jul 2024 (3 years 3 months)
Tested web and mobile applications for CRM and contact center products. Built test processes, performed API testing with Postman, basic performance testing with JMeter, and data verification using Navicat.
Sales Accountant
FPT Shop (FPT Retail)
Jan 2019 - Jan 2021 (2 years)
Handled retail operations and sales accounting.
Education
Degrees, certifications, and relevant coursework
Trung tâm Đào tạo HN Tester
Chứng chỉ Kiểm thử phần mềm, Kiểm thử phần mềm
2021 - 2021
Hoàn thành khóa đào tạo Kiểm thử phần mềm và được cấp chứng chỉ.
Đại học Thủy lợi
Kỹ sư, Kỹ thuật Tài nguyên nước
2014 - 2019
Kỹ sư Kỹ thuật Tài nguyên nước từ Đại học Thủy lợi, giai đoạn 2014–2019.
Availability
Location
VietnamAuthorized to work in
Salary expectations
Job categories
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