At PVI Dong Do Insurance Company, I prepared insurance contracts by calculating premiums and coordinating with other departments to check contract terms and policies.
I also handled premium collection, including checking due premiums, contacting customers, recording collections, and addressing overdue payments. I prepared business performance, claims, and debt reports.
For customer claims, I guided customers through the required documents, checked submissions, and transferred them to the relevant departments. I also verified insurance policy details and drafted invoices for accounting approval.
