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Nelson Bernate

@nelsonbernate

I coordinate telecom core infrastructure, migrations, and critical operations across vendors, contractors, and engineering teams.

Colombia

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What I'm looking for

I'm looking for local, remote, hybrid, or international opportunities coordinating telecommunications and critical infrastructure projects, migrations, implementations, vendors, and operational continuity.

I've supported Claro Colombia's Core and Data Center infrastructure since 2003, maintaining service continuity across mission-critical telecommunications facilities.

As Switch Owner Core, I coordinate end-to-end infrastructure projects and implementations with Back Office teams, vendors, contractors, and cross-functional stakeholders. I manage requirements, execution tracking, validation, final acceptance, maintenance routines, incident recovery, and escalation.

I've led Huawei IP equipment migrations, electrical infrastructure load migrations, Data Center hot/cold aisle containment, and 3G/4G/5G network integrations. My work covers space, power, interconnections, hardware installation, commissioning, and operational readiness.

I build operational dashboards and KPIs for maintenance, outages, inventory, telemetry, workloads, and resource allocation. I also automate routine tasks through equipment scripts, automated queries, and basic process programming.

Experience

Work history, roles, and key accomplishments

Switch Owner Core

Claro Colombia

Jan 2015 - Jan 2026 (11 years)

Maintained autonomous ownership of Core/DataCenter infrastructure operations and maintenance, focusing on service continuity, stability, and incident resolution. Provided end-to-end project and implementation support, coordinating activities with BackOffice, vendors, contractors, and cross-functional teams.

Project Management PMO Infrastructure Coordination Vendor Management Contractor Management Operational Risk Management Executive Dashboards performance reporting Data Center Linux BASH Automation Microsoft Office SharePoint

Operations and Maintenance Engineer

Claro Colombia

Jan 2013 - Jan 2015 (2 years)

Executed Core infrastructure operations and maintenance, ensuring high availability and executing scheduled maintenance routines. Handled incident resolution and fault analysis to maintain uptime for high-capacity telecom services.

Core Infrastructure Operations Maintenance Incident resolution High Availability Coordination

Electromechanical Equipment Technician

COMCEL/Claro Colombia

Jan 2003 - Jan 2013 (10 years)

Inspected, maintained, and monitored HVAC, backup generators, transfer switches, rectifiers, and UPS systems. Identified and reported equipment failures, managed corrective actions, and ensured operational continuity across telecom facilities.

HVAC Rectifiers UPS Maintenance Operational Continuity