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Neider Sanchez

@neidersanchez

Hospitality coordinator and versatile sales/production professional delivering service excellence and operational efficiency.

Anguilla
Message

What I'm looking for

I’m looking to cultivate hospitality excellence through innovative solutions—driving service excellence, operational efficiency, and consistent quality through precise execution, guest-focused problem solving, and strong collaboration across teams.

I’m an experienced professional in the hospitality sector with expertise spanning sales, marketing, housekeeping, and design—backed by a proven track record with luxury brands. My core strength is versatility: I seamlessly adapt to varied team dynamics and environments while bringing a keen eye for precision, continuous learning, and cultural nuance to enhance team synergy.

As a Housekeeping Coordinator at Aurora Anguilla Resort and Golf Club, I supervise and schedule housekeeping staff across multiple properties. I conduct regular inspections to ensure compliance with cleanliness, safety, and Forbes standards, manage inventory and procurement within budget constraints, and respond to guest requests and complaints with timely resolutions. I also maintain detailed records for maintenance issues and implement quality control procedures, collaborating with maintenance teams for repairs and preventive maintenance needs.

Before this, I contributed across both guest-facing operations and creative production. In sales and marketing at Cap Juluca A Belmond Hotel, I streamlined sales operations and document management to enhance productivity by 30%, led a strategy that yielded more than 25% in new prospects, and supported travel agent satisfaction through timely responses, database upkeep, and contract distribution. I also bring creative and technical capability from my Production Artist & Designer role at Alloyds Enterprises, where I translated conceptual artwork using Adobe creative softwares, prepared machine code files for output, adapted designs across sizes and formats, and selected materials for durability—while maintaining strong attention to detail that aligns with world-class hospitality standards.

Experience

Work history, roles, and key accomplishments

DA

Sales Intern

Digicel Anguilla

Nov 2019 - Mar 2020 (4 months)

Welcomed patrons and identified their needs, then explained product features, usage, and maintenance to improve customer satisfaction. Supported sales by staying current on promotions and payment/exchange policies and organizing merchandising displays to drive purchase intent.

Education

Degrees, certifications, and relevant coursework

University of Pennsylvania logoUP

University of Pennsylvania

Business Foundations, Business Foundations

2023 -

Completed the Business Foundations program at the University of Pennsylvania starting in November 2023.

AS

Albena Lake Hodge Comprehensive School

High School Diploma, Secondary Education

2015 - 2020

Earned a High School Diploma from Albena Lake Hodge Comprehensive School from 2015 to 2020.

Tech stack

Software and tools used professionally

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