Open to opportunities

Nehma Majeed

@nehmamajeed

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Quality Assurance Tester with expertise in automation and manual testing.

United Arab Emirates

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What I'm looking for

I seek a role that fosters growth, values collaboration, and emphasizes quality.

I am a dedicated Quality Assurance Tester with over 4 years of experience in both automation and manual testing. My journey in software testing has equipped me with a robust skill set, including proficiency in Selenium WebDriver, Java, and various testing methodologies. I have a proven track record of identifying and resolving defects, ensuring high-quality software delivery that meets user expectations.

Throughout my career, I have successfully contributed to projects in diverse domains, including fintech and banking systems. My role as a Quality Assurance Specialist at Brainnest allowed me to master the fundamentals of QA, where I implemented comprehensive manual testing practices and significantly improved product quality. I am adept at collaborating with cross-functional teams, leveraging Agile methodologies, and utilizing tools like JIRA and Postman to enhance the testing process.

Experience

Work history, roles, and key accomplishments

Quality Assurance Specialist

Brainnest

Nov 2022 - Jul 2023 (8 months)

As a Quality Assurance Specialist, I mastered QA fundamentals and performed extensive manual testing practices. I conducted API Testing on 25 endpoints, reducing stability incidents by 75%, and reported 45 bugs to enhance product performance by 10%. My experience includes working in SCRUM and Agile environments, improving processes through a streamlined ticketing system.

API Testing Manual Testing Scrum Agile Postman Bug Reporting Unit Testing Integration Testing

Technical Support Specialist

Deel Inc.

Apr 2022 - Sep 2022 (5 months)

In my role as a Technical Support Specialist, I provided technical assistance related to payments and payroll, resolving 370 customer issues and increasing satisfaction by 85%. I collaborated with R&D to translate customer feedback into actionable improvements, enhancing efficiency and product performance.

Technical Support Customer Satisfaction Troubleshooting Payments Payroll Process Improvement Collaboration Customer Feedback Analysis

QA Analyst

Tata Consultancy Services Ltd

Sep 2019 - Jan 2022 (2 years 4 months)

As a QA Analyst, I created and executed comprehensive test plans and cases, focusing on banking systems and credit management applications. I successfully managed multiple JIRA tickets, conducted various testing types, and collaborated with developers to resolve defects, significantly enhancing project delivery and quality.

Test Planning Jira Functional Testing API Testing Regression Testing Agile Methodologies

Education

Degrees, certifications, and relevant coursework

APJ Abdul Kalam Technological University

Bachelor of Technology, Computer Science and Engineering

2015 - 2019

Grade: 7.1 CGPA

Completed a Bachelor of Technology in Computer Science and Engineering with a CGPA of 7.1. The program covered various aspects of computer science, including programming, algorithms, and software development.