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Neha Mittal

@nehamittal

Data scientist at PayPal building seller-side bundling recommendations and anomaly detection systems.

India
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What I'm looking for

I’m most interested in models that hold up in production and actually change how decisions get made, particularly in generative AI and large-scale retrieval systems.

At PayPal, I’m building a seller-side bundling recommendation system that scores suggestions by confidence, helping the operations team focus review time where it matters. I also built an anomaly detection system for appeals data to flag high-risk patterns.

At Microsoft, I fine-tuned transformer-based intent classification models for Copilot enterprise search and built PyTorch and Azure ML pipelines to evaluate and retrain models. I also ran production experiments and latency benchmarks to measure changes in accuracy, relevance, and inference time.

Earlier, I worked on device power management optimization at Apple and built an LLM-based chat tagging pipeline during my Microsoft internship. I’m interested in production-ready machine learning, generative AI, and large-scale retrieval systems that change how decisions get made.

Experience

Work history, roles, and key accomplishments

Microsoft logoMI

Data Scientist

Aug 2024 - Sep 2025 (1 year 1 month)

Fine-tuned transformer-based intent classification models for Copilot's enterprise search, improving query relevance and satisfaction. Ran large-scale A/B experiments and latency benchmarks, and built PyTorch and Azure ML pipelines for model evaluation and retraining.

Microsoft logoMI

Data Scientist Intern

Jun 2023 - Jul 2023 (1 month)

Built a rich-tag extraction pipeline for enterprise chat data using LLM-based keyword extraction and TF-IDF scoring. Deployed and evaluated the pipeline on Azure ML and Spark, improving tag precision and relevance across over 50,000 internal chat samples.

UG

Software Development Intern

May 2022 - Jul 2022 (2 months)

Built a generative AI summarization tool using GPT-3 with a Python NLP backend and AngularJS frontend, reducing average summary time by 60%.

Education

Degrees, certifications, and relevant coursework

BC

Birla Institute of Technology and Science, Pilani - Hyderabad Campus

Bachelor of Engineering, Electrical and Electronics Engineering

2020 - 2024

Grade: CGPA 9.46/10

Activities and societies: Chancellor's Bronze Medal, Merit Scholarship

Pursued a Bachelor of Engineering in Electrical and Electronics Engineering with a minor in Computing and Intelligence, graduating with a CGPA of 9.46/10 and ranking 3rd in the class of 2024.

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