At Swiggy Ltd., I manage daily first- and last-mile operations, monitoring order allocation, pickup efficiency, delivery timelines, and rider productivity. I also plan rosters and attendance to maintain Delivery Executive availability during peak hours.
I connect with Delivery Executives in the field, conduct visits to identify operational challenges, and implement corrective actions. I track fulfillment, cancellations, late deliveries, and utilization, and prepare daily reports with performance insights.
At SKM Marketing pvt ltd, I managed end-to-end FMCG warehouse operations and supervised a team of 50+ employees. I planned inventory, monitored receiving and dispatch, and used cycle counts and FIFO/FEFO practices to support stock accuracy and product availability.
Earlier, I managed warehouse and depot operations at Shri Ram Logistics CFA of Britania industries ltd and Shri Sai marketting CFA of Everest industries pvt. ltd. I began as a Back Office Executive at Puja poly clinic, where I prepared bills and financial statements, worked with Tally ERP.9 and R.S.B.Y software, and followed up with insurance companies on bill payments.
