Ndapanda Nesta Nghihepavali
@ndapandanesta
Dedicated customer service professional with a passion for enhancing customer experiences.
What I'm looking for
I am a creative and detail-oriented individual with a strong background in customer service. My previous roles have equipped me with valuable skills in communication, organization, and problem-solving. I thrive in environments where I can interact with diverse individuals, and I am eager to learn and grow in my career.
During my time as a sales representative at Edgar's, I honed my ability to greet customers warmly, answer their questions, and provide tailored product recommendations. My experience at Dunns further developed my skills in handling inquiries, resolving issues, and maintaining a well-organized store environment. I am committed to delivering exceptional service and ensuring customer satisfaction.
Experience
Work history, roles, and key accomplishments
Registration Assistant
Namibia University of Science and Technology
Jan 2024 - Feb 2024 (1 month)
Assisted students with online registration and provided support by printing proof of registration. Addressed student queries effectively.
Sales Representative
Dunns
Oct 2023 - Jan 2024 (3 months)
Handled customer inquiries, resolved issues, and maintained inventory by restocking shelves. Ensured the store was clean and organized while assisting with deliveries.
Sales Representative
Edgar's
Nov 2022 - Jan 2023 (2 months)
Provided friendly and professional customer care by greeting customers, answering inquiries, and offering product recommendations based on customer needs. Developed skills in active listening, organization, and multitasking.
Education
Degrees, certifications, and relevant coursework
Namibia University of Science and Technology
Technology
2023 - 2024
Currently pursuing a degree at Namibia University of Science and Technology, focusing on developing skills relevant to the technology sector.
Dawid Bezuidenhout High School
Grade 8-11, Secondary Education
2025 - 2025
Completed secondary education, focusing on subjects relevant to further studies and career development.
Jan Mohr Secondary School
Grade 12/AS Level, Secondary Education
2024 - 2024
Assisted students with registration online using a computer and printing their proof of registration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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