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Navya BhatNB
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Navya Bhat

@navyabl

AI & LLM engineer building reliable, secure conversational systems.

India
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What I'm looking for

I seek roles building and scaling LLM-powered conversational systems with a focus on accuracy, safety, backend reliability, and measurable automation impact in collaborative, growth-oriented teams.

I am an innovative AI and LLM engineer with over five years of hands-on experience in Python development, prompt engineering, and building intelligent conversational systems that improve user engagement and automate workflows.

At IBM, I built and optimized RAG-based chatbots using LLMs and vector databases, engineered secure backend services with Node.js and Express, and integrated API-driven automation for IAM platforms, achieving measurable reductions in manual work and faster provisioning.

I focus on improving model accuracy, safety, and reliability through prompt refinement, evaluation, and guardrails, while also contributing to frontend React components, test automation, and deployment efficiency—driven by continuous learning in ML/AI.

Experience

Work history, roles, and key accomplishments

IBM logoIB
Current

Software Engineer

Jan 2021 - Present (5 years 1 month)

Built and optimized RAG-based conversational chatbots and backend services to automate IAM queries, reducing manual operations by 50% and improving system performance and security by 30%. Designed API-driven integrations with Saviynt, SailPoint, and ServiceNow to cut user provisioning turnaround by 40% and improved conversational accuracy by 25% through prompt refinement and safety guardrails.

Education

Degrees, certifications, and relevant coursework

Liverpool John Moores University logoLU

Liverpool John Moores University

Master of Science, Machine Learning / Artificial Intelligence

Pursuing a Master of Science in Machine Learning and Artificial Intelligence (ongoing).

International Institute of Information Technology Bangalore logoIB

International Institute of Information Technology Bangalore

Executive Diploma, Machine Learning / Artificial Intelligence

Enrolled in an Executive Diploma program focused on Machine Learning and Artificial Intelligence (ongoing).

Visvesvaraya Technological University logoVU

Visvesvaraya Technological University

Bachelor of Engineering, Engineering

Activities and societies: Project: Waste Material Segregation using CNNs — developed image classification pipeline achieving over 90% accuracy.

Completed a Bachelor of Engineering / Technology degree with projects including CNN-based waste material segregation.

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Navya Bhat - Software Engineer - IBM | Himalayas