Naveen Sharma
@naveensharma4
Technical Product Operations Engineer specializing in SaaS implementation, QA, and healthcare workflow automation.
IsraelWhat I'm looking for
I’m a Technical Product Operations Engineer with 4+ years of experience in SaaS healthcare operations, workflow automation, and system architecture. I bridge regulatory requirements and functional systems, especially in end-to-end SaaS workflows, system validation, and healthcare environments with strict compliance needs.
In my most recent role, I architected and deployed 500+ dynamic intake workflows for 25+ enterprise healthcare agency clients, converting manual paper-based processes into fully automated, HIPAA-compliant digital systems. I also designed backend data-mapping schemas and field-level validation rules, reducing form submission errors by 35% through precision schema design and field integrity validation.
I lead QA engineering through UAT and regression testing, run root-cause analysis on mapping logic failures, and support multi-tenant SaaS operations with user permissions, access controls, and template versioning. I’m currently pursuing full-time, contract, or hybrid roles where I can apply my healthcare SaaS expertise and technical product operations background, including AI-assisted workflows to improve efficiency.
Experience
Work history, roles, and key accomplishments
⚙️ 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠: Architected and deployed 500+ dynamic intake workflows for 25+ enterprise healthcare agency clients, converting manual paper-based processes into fully automated, HIPAA-compliant digital systems. Engineered complex conditional logic and data-binding schemas to ensure 100% form submission accuracy.
📊 𝐃𝐚𝐭𝐚 𝐌𝐚𝐩𝐩𝐢𝐧𝐠 & 𝐒𝐜𝐡𝐞𝐦𝐚 𝐃𝐞𝐬𝐢𝐠𝐧: Designed and implemented backend
Technical Operator (Quality Control & Validation)
Nov 2021 - Dec 2022 (1 year 1 month)
🏭 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐕𝐚𝐥𝐢𝐝𝐚𝐭𝐢𝐨𝐧 & 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧: Operated and maintained specialized precision manufacturing systems in a cleanroom environment, ensuring continuous high-integrity output through rigorous calibration and adherence to complex machine protocols.
🔍 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 & 𝐈𝐧𝐬𝐩𝐞𝐜𝐭𝐢𝐨𝐧: Performed critical functional checks and quality control gates on chip resistor components; utilized automa
Franchisee Owner (Operations & Technical Management)
Aug 2012 - Sep 2015 (3 years 1 month)
👨💼 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Managed end-to-end operations for a vocational training center franchise; drove 25% growth in student enrollment through optimized course delivery and technical curriculum development.
🖥️ 𝐈𝐓 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Supervised maintenance of IT infrastructure and lab equipment; ensured 99% uptime for student workstations and training software across all operational
Education
Degrees, certifications, and relevant coursework
Amity University
Bachelor of Computer Applications, Cloud & Security
2022 - 2025
Completed a BCA (Bachelor of Computer Applications) program focusing on cloud and security from 2022 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
IsraelAuthorized to work in
Skills
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