Nathaniel Dodge

Assisted with exhibition preparation and day-to-day gallery operations while maintaining a professional and welcoming environment for visitors. Communicated with artists, students, and guests, providing information and support during exhibitions and events.

Designed marketing materials and social media content to support the launch of the Air Health fitness app and brand. Collaborated cross-functionally with marketing and product teams to ensure cohesive visual communication.

Provided guest service in a high-volume environment, consistently prioritizing professionalism and attention to detail. Collaborated with cast members across teams to deliver seamless guest experiences and support daily operations.

Conducted surveys, interviews, and observational research to identify navigation challenges within a historic multi-level recreation facility. Designed a large-format wayfinding map for the University of Michigan's Intramural Sports Building, translating research findings into a more intuitive navigation experience.

Led cross-functional student teams while partnering with facility managers to improve patron and employee experience across a large, multi-use recreation facility. Facilitated staff meetings (up to 100 attendees), communicating updates and translating feedback into actionable improvements.

Trained and supervised entry-level staff, ensuring consistent service standards and clear communication. Coordinated building operations and space setup to meet event and rental requirements.

Provided front-line patron support, managing access, sales, and equipment rentals. Maintained facility organization and equipment to support a positive user experience.

Activities and societies: Dean's List; James B. Angell Scholar; University Honors (2 consecutive semesters)

Bachelor of Fine Arts in Graphic Design with a minor in UX Design. Recognized on the Dean's List, as a James B. Angell Scholar, and with University Honors for two consecutive semesters.