Natalia Evlа́mpieva

Senior business analyst in telecom and IT — OSS/BSS, MVNO platforms, billing and provisioning. Ten-plus years across Netcracker, Cloud.ru and Effortel, running analysis end to end: requirements elicitation, AS-IS/TO-BE and BPMN process mapping, functional and technical specifications, integration design across REST, SOAP and message queues, user stories and acceptance criteria, then functional, integration and UAT testing.

At Netcracker I worked on Telefónica's OSS/BSS transformation from early discovery through go-live in five Central American countries, running stakeholder sessions and owning UAT preparation and execution. Multi-country programmes are rarely about producing more documents — they're about holding one requirement consistent across five markets that each want an exception to it. That work ran in Spanish, and I still do client-facing analysis in Spanish, English and Italian.

Two results I'd point to. I built out low-code/no-code functionality on a Netcracker product so configuration replaced coding, bringing time-to-market down roughly tenfold — research-led work: goals, data analysis, cost-benefit, prototyping, validation. And bringing Claude and ChatGPT into daily analysis cut my documentation time by at least 30% while making the output more detailed, across three languages.

Current work is MVNO/BSS delivery at Effortel: product catalogue and tariff configuration, integration specifications between billing, provisioning and SIM management systems, and regulatory compliance tracks. Before analysis I spent six years as a network engineer — RF planning at MegaFon, core network design at MTS — so when a specification touches provisioning or the network layer, I know what I'm describing.

I work in Scrum teams with developers, QA, architects, product owners and client-side stakeholders, using Jira, Confluence, BPMN/UML, SQL and Postman. I'd rather be the person who flags that two requirements contradict each other before anything is built than after.

Based in Valencia, Spain, with a Spanish residence permit — no sponsorship required. Languages: Spanish C1, English C1, Italian B2, Russian native.