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Nassim AouacheNA
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Nassim Aouache

@nassimaouache

Technical Business Analyst at Wego, improving hotel API integrations and booking reliability across partner services.

Malaysia
Message

At Wego, I lead hotel supplier API onboarding and investigate booking failures across partner services. I traced bookings reported as successful despite partner rejection across three system layers and verified the fix against production failures.

At Pos Malaysia Berhad, I partnered with client tech teams on API integrations, achieving a 90% first-time integration success rate. I also developed Claude Code workflows and a room-mapping triage agent to automate investigation, testing, and reporting.

Experience

Work history, roles, and key accomplishments

Hilti logoHI

IT Business Analyst

Hilti

Jul 2025 - Sep 2025 (2 months)

Supported the Repair Operations team on SAP and cloud applications within an Agile delivery team. Performed functional checks and data validation, logging defects and retesting fixes with developers.

OU

Research Intern

Optical Devices and Systems (ODESY), UTM

Jul 2022 - Oct 2022 (3 months)

Conducted experiments on Fiber Bragg gratings, including preparing and splicing optical fibers using fusion splicing techniques.

Education

Degrees, certifications, and relevant coursework

Universiti Teknologi Malaysia logoUM

Universiti Teknologi Malaysia

Bachelor of Science (Hons), Physics

2018 - 2023

Bachelor of Science (Hons) in Physics from Universiti Teknologi Malaysia, completed in 2023.

Universiti Teknologi MARA logoUM

Universiti Teknologi MARA

Foundation, Engineering

2017 - 2018

Foundation in Engineering from the Centre of Foundation Studies, Universiti Teknologi MARA, completed in 2018.

TL

Talents Lab

Foundation in Software Engineering, Software Engineering

Foundation in Software Engineering certification from Talents Lab, completed in September 2023.

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