At Wego, I lead hotel supplier API onboarding and investigate booking failures across partner services. I traced bookings reported as successful despite partner rejection across three system layers and verified the fix against production failures.
At Pos Malaysia Berhad, I partnered with client tech teams on API integrations, achieving a 90% first-time integration success rate. I also developed Claude Code workflows and a room-mapping triage agent to automate investigation, testing, and reporting.

