Open to opportunities

Naomi Dejene

@naomidejene

Message

Executive & business operations specialist who streamlines workflows, CRM, and client coordination across time zones.

Ethiopia

Message

What I'm looking for

I’m looking for an executive support and business operations role where I can own workflow coordination, CRM-driven client work, and multi-priority project tracking—helping leadership reduce operational noise and improve results across time zones.

I’m an Executive & Business Operations Specialist with 7+ years of experience supporting founders, senior executives, and organizational leadership across legal, healthcare, accounting, and business development environments in both the United States and Ethiopia.

I consistently operate across multiple clients, industries, and time zones at the same time—coordinating with stakeholders across the United States, the United Kingdom, Ethiopia, India, China, and beyond. I manage complex, multi-priority administrative and operational functions so the people I support can focus on high-value decisions rather than operational noise.

In my current role as Executive Assistant, Business Development & Office Manager at Haymanot & Advocates, I identify and build outreach lists, draft proposals and marketing materials, and manage firm-wide scheduling. I also track attorney task deadlines, communicate directly with clients as a primary point of contact, and support accurate, confidential client billing and office operations—including vendor relationships and organized filing systems.

Earlier, I strengthened operational discipline in healthcare and finance—managing HIPAA-compliant medical documentation as a Medical Records Coordinator, and supporting confidential records and deadline coordination in an accounting environment. I’m proactive, I adopt new systems quickly, and I bring a consistent commitment to making organizations run better over time.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant & Office Manager

Current

Haymanot & Advocates

Mar 2025 - Present (1 year 4 months)

Serve in a multi-functional executive support and office operations role at a law firm. Support client acquisition outreach, draft proposals/marketing materials, manage firm-wide scheduling and deadline tracking, and coordinate client communications and billing-related data entry.

Executive Support Marketing Materials Schedule Coordination Client Communication Vendor coordination

Medical Records Coordinator

Erickson Senior Living

May 2021 - Jul 2021 (2 months)

Coordinated confidential medical and insurance documentation for residents in assisted living and memory care units under HIPAA compliance requirements. Managed patient records across care units and coordinated documentation between families, insurance representatives, and facility staff.

HIPAA compliance Medical Documentation Insurance Coordination Assisted Living Support

Marketing & Business Dev Associate

DanTech Consultant LLC

Jun 2019 - May 2021 (1 year 11 months)

Supported client acquisition and marketing outreach for an IT consulting firm. Conducted cold calling and email/LinkedIn outreach, developed marketing materials, maintained outreach/prospect records, and helped qualify potential clients for IT consulting services.

Cold Calling Email Campaigns Networking Lead Generation Business Development Support

Receptionist & Front Desk Coordinator

Erickson Senior Living

Apr 2019 - May 2021 (2 years 1 month)

Served as the first point of contact for a senior living community, managing inbound communications and visitor coordination. Coordinated emergency response protocols and streamlined filing and visitor tracking procedures for front-desk operations.

Front Desk Operations Inbound Visitor Coordination Conflict Resolution High Pressure Customer Service

Administrative Assistant

EEYO Accounting & IT Consulting

Dec 2017 - Apr 2020 (2 years 4 months)

Provided administrative support within an accounting firm, handling confidential financial documentation and client recordkeeping. Supported accountants during high-volume tax season by managing deadlines and coordinating scheduling for multiple concurrent client matters.

Administrative Support Record keeping Scheduling coordination

Concierge & Leasing Assistant

HireOne Staffing Agency

May 2018 - Jan 2020 (1 year 8 months)

Acted as a concierge and leasing assistant for a managed residential property, supporting leasing activity and day-to-day resident services. Managed inbound inquiries, supported property tours and lease-related communications, and coordinated with property management to resolve resident concerns.

Leasing Support Property Tours Coordination Tenant Communication Service Coordination Event Coordination Resident Engagement Support