Open to opportunities

Nanozga Nyirongo

@nanozganyirongo

Message

Detail-focused AI training and data annotation professional committed to accurate, guideline-based results.

Zambia

Message

What I'm looking for

I’m looking for remote, guideline-based AI training and data annotation work where accuracy matters, feedback is encouraged, and I can keep improving my evaluation, labeling, and content quality skills over time.

I’m a detail-oriented and reliable professional with experience in customer service and a growing focus on AI training and data annotation.

In my freelance customer service role (2023–Present), I handled inquiries via chat and email, resolved issues efficiently, managed multiple conversations, and maintained records.

In my AI training and data annotation work (2024–Present), I evaluate AI responses, perform data labeling and categorization, and follow guidelines to deliver accurate results in remote environments. I also provide feedback to support continuous quality improvement.

I bring strong attention to detail, time management, and clear communication in English (B1), and I’m motivated to keep building my skills through consistent, quality-first work.

Experience

Work history, roles, and key accomplishments

Current

AI Training & Data Annotation

Current

Freelance

Jan 2024 - Present (2 years 5 months)

Evaluated AI responses and performed data labeling and categorization while following established guidelines. Provided quality-focused feedback to improve response accuracy and consistency.

AI Response Evaluation Data Annotation Data Labeling Content Review Feedback Internet Research

Current

Customer Service Representative

Current

Freelance

Jan 2023 - Present (3 years 5 months)

Handled customer inquiries via chat and email, resolving issues efficiently while managing multiple conversations. Maintained accurate records and provided reliable support in a remote environment.

Customer Support Chat Support Email Support Record keeping Attention To Detail Time Management