NSNancy Sagrero
@nancysagrero
Friendly, bilingual customer-service professional with strong POS and barista experience.
United StatesWhat I'm looking for
I am a bilingual (English/Spanish) customer-service professional with broad experience in food service, cashiering, and front-line hospitality roles. I have multiple years of barista and server experience across cafes and restaurants, where I consistently served customers, prepared drinks, ran POS systems, and managed busy shifts.
Earlier roles include tutoring elementary students at a public library and ongoing babysitting/nanny work, demonstrating patience, clear communication, and reliability. I am proficient with Microsoft Office (Word, Excel, PowerPoint) and Adobe tools (InDesign, Flash, Photoshop), which supports light administrative and promotional tasks.
I bring an enthusiastic, friendly approach to customer interactions and a track record of managing up to 10 tables during peak periods while maintaining a positive dining experience. I look for roles where I can apply my bilingual skills, service experience, and teamwork to support customers and grow within hospitality or retail operations.
Experience
Work history, roles, and key accomplishments
Server
Timber Salt
Jun 2025 - Present (8 months)
Serves customers, manages orders on POS, and handled up to 10 tables during peak service, supporting efficient dining operations since June 2025.
Barista
Philz
Apr 2024 - Jun 2025 (1 year 2 months)
Prepared drinks, served customers, and handled cashier responsibilities from April 2024 to June 2025, maintaining service quality during peak periods.
Barista
Coffee Bar
Dec 2022 - Jun 2024 (1 year 6 months)
Made drinks, served customers, and performed cashier duties at a busy coffee bar from December 2022 to 2024.
Server
Milagros
May 2023 - May 2024 (1 year)
Served customers and used POS to submit orders while creating a positive dining experience during May 2023 to 2024.
STBarista
Starbucks
Dec 2019 - Dec 2022 (3 years)
Prepared drinks, served customers, and handled cashier responsibilities while maintaining speed and quality on the coffee bar from December 2019 to 2022.
Server
Juban
Nov 2017 - Jan 2020 (2 years 2 months)
Served customers, ran cashier duties, prepared and delivered food orders, and handled cash transactions to support dining service operations from 2017 to 2020.
Library Tutor
Redwood City Public Library
Oct 2012 - Sep 2014 (1 year 11 months)
Tutored elementary school children in English, math, and social studies after school two to three times a week, improving homework completion and comprehension.
Education
Degrees, certifications, and relevant coursework
Menlo-Atherton High School
High School Diploma, High School Diploma
Activities and societies: Customer service skills; bilingual in English and Spanish; proficient in Microsoft Office and Adobe Creative Suite.
Completed four years of high school and graduated in June 2018 with customer service and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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