Open to opportunities

Nancy Nwanokwali

@nancynwanokwali

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Entry-level customer support professional focused on chat, email, and fast, accurate written communication.

Nigeria

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What I'm looking for

I’m looking for an entry-level Customer Support role where I can handle chat or email inquiries professionally. I’m available immediately and ready to work remotely with tools like Gmail and Google Workspace, bringing reliable, fast support.

I’m a customer-focused professional with strong written communication and fast typing skills (50 WPM). I’m reliable, quick to learn, and I enjoy solving problems by listening actively and responding professionally through chat and email.

I’ve been practicing customer support and virtual assistant tasks through self-training, including handling inquiries and complaints, improving typing speed and accuracy, and managing email, scheduling, and data entry. I’m comfortable using Gmail and Google Workspace tools to deliver clear, organized support.

Experience

Work history, roles, and key accomplishments

Customer Support Practice

Self-Training

Responded to customer inquiries via chat and email using professional written communication, handling complaints with clear solutions. Improved typing speed and accuracy to 50 WPM while practicing email management, scheduling, and data entry.