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Namrata KaleNK
Open to opportunities

Namrata Kale

@namratakale

I deliver customer-centric digital products through Agile business analysis and stakeholder alignment.

India
Message

What I'm looking for

I'm looking to continue delivering customer-centric digital products where I can translate business needs into actionable requirements, collaborate across stakeholders and technical teams, and improve Agile delivery, customer experience, and product outcomes.

I'm currently supporting Vodafone UK's HALO product, partnering with Product Owners, UX designers, developers, QA teams, and business stakeholders to deliver customer-centric digital enhancements. I turn requirements into user stories, acceptance criteria, process maps, journey maps, BRDs, and prioritized backlogs.

Across Sandhata Technologies, Allyis India, Concentrix, and Microscan Infocommtech, I've led requirement workshops, stakeholder communication, impact analysis, UAT/UAR, change requests, and Agile delivery. I've also built Google SQL dashboards for Google Fiber, generated Power BI insights for Microsoft-Accelerate 2024, and served as the SPOC for BFSI and stock broking clients.

I'm a SAFe Product Owner/Product Manager and ECBA-certified Business Analyst focused on bridging business needs and technical delivery.

Experience

Work history, roles, and key accomplishments

ST
Current

Business Analyst

Sandhata Technologies

Apr 2025 - Present (1 year 5 months)

Collaborate with stakeholders to gather and document requirements for the HALO product, manage backlog, and create process maps and documentation.

AI

Business Analyst

Allyis India Inc.

Aug 2022 - Dec 2024 (2 years 4 months)

Led requirement gathering and stakeholder engagement, created BRDs and AS-IS documents, and managed Jira boards and Confluence pages.

CI

Assistant Manager Business Analyst

Concentrix Daksh Services India

Mar 2022 - Jul 2022 (4 months)

Contributed to the Google Fiber Service Desk project, created PLX Dashboards using Google SQL scripting, and developed reports for the Google Vendor Manager.

ML

Business Analyst

Microscan Infocommtech Pvt Ltd

Feb 2019 - Mar 2022 (3 years 1 month)

Acted as SPoC for BFSI and stock broking clients, prepared BRDs and solution propositions, and managed change requests and stakeholder communication.

LL

Business Development Executive

Living Consumer Products Pvt. Ltd.

Sep 2018 - Jan 2019 (4 months)

Performed QAT and UAT for an AI-based mobile application, supported go-live activities, and onboarded engineering colleges and certification institutes.

SI

Executive Network Engineer

Samsung Electronics India

Nov 2015 - Jul 2016 (8 months)

Worked on Reliance JIO's 4G launch project, resolved onsite problems remotely as a NOC engineer, and handled handover-takeover reports for BTS sites.

Education

Degrees, certifications, and relevant coursework

SNDT University logoSU

SNDT University

Master of Business Administration, Marketing

Pursued an MBA in Marketing, graduating in January 2018.

TE

Theem College of Engineering

Bachelor of Engineering, Electronics and Telecommunication

Earned a Bachelor of Engineering in Electronics and Telecommunication, graduating in January 2015.

Tech stack

Software and tools used professionally

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