Open to opportunities

Naimur Rahman

@naimurrahman

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IT and administrative professional specializing in IT support, data management, and workflows.

Bangladesh

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What I'm looking for

I seek a role where I can apply IT support, cybersecurity, and workflow optimization skills in a collaborative, growth-focused team, with opportunities to lead process improvements and mentor colleagues.

I am an IT and administrative professional with a strong track record in data management, IT support, cybersecurity fundamentals, and workflow optimization. I quickly master new technologies and apply practical solutions to improve operations and security.

In remote and on-site roles, I have crafted 150+ ATS-ready resumes and optimized 100+ BDJobs and LinkedIn profiles while managing client communications with 98% accuracy. I also moderate large online communities and implement structured workflows that increase team efficiency.

As an IT Executive and Cyber Security intern, I processed 150+ international travel documents with 99% accuracy, performed 30+ WordPress security audits, implemented firewalls and malware protection, and resolved the majority of IT issues within SLA to minimize downtime.

I bring leadership experience from community organizations and educational institutions, where I trained staff and students, managed large data sets and printing operations, and coordinated events to boost productivity and engagement.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive, Writing

Current

NextLead

Jan 2025 - Present (11 months)

Crafted 150+ ATS-ready resumes and cover letters, increasing client satisfaction to 95% and callbacks by 40%; optimized 100+ LinkedIn and BDJobs profiles to boost recruiter outreach by 35% and implemented workflows that raised team efficiency by 20%.

Resume Writing Client Communication Content Editing Workflow Optimization Team Collaboration Social Media Moderation

Current

IT Executive

Current

S4S Tours & Travels

Oct 2024 - Present (1 year 2 months)

Processed 150+ international travel documents with 99% accuracy and enhanced data security protocols to reduce passenger data breach risk by 80%; resolved 95% of IT issues within SLA and implemented digital tools to increase team efficiency by 15%.

IT Support Travel Document Processing Data Security Troubleshooting Network Infrastructure SLA Management Data Management

Intern, Cyber Security

MAK Tech Solution

Jul 2024 - Sep 2024 (2 months)

Performed 30+ WordPress security audits, reducing potential cyber threats by 40% and implemented firewall/malware protections to improve website uptime by 20%; supported backup/recovery testing with 100% restoration accuracy.

Vulnerability Assessment Backup Troubleshooting Research

Computer Operator

Genius Laboratory School & College

Jan 2023 - Mar 2024 (1 year 2 months)

Managed 1,500+ student records with 99% accuracy, prepared 100+ official documents and assisted in formatting 500+ exam papers, reducing preparation time by 25% and training staff/students to raise digital literacy by 20%.

Data Management MS Office Document Formatting Record keeping Training Workflow Optimization

Senior Operator

Unis-Kuri Printers

Aug 2021 - Dec 2022 (1 year 4 months)

Managed daily printing operations producing 50,000+ pages/month with 98% accuracy, supervised 5 junior operators to boost productivity by 30%, and introduced quality checks that cut errors and waste by 20%.

Team Supervision Quality Control Scheduling Productivity Improvement Inventory Management