Naila Iram
@nailairam
Data Analyst with a passion for driving smarter decisions with data.
IndiaWhat I'm looking for
As a Data Analyst with over 4 years of experience, I specialize in translating complex business data into actionable insights. My journey has been marked by significant achievements, such as building dashboards that improved reporting efficiency by 40% and reducing policy violations by 35%. I am passionate about leveraging data to drive smarter decisions and enhance operational efficiency.
In my current role as a Senior Content Analyst at Chegg India, I have successfully analyzed Q&A data to identify abusive content patterns, implemented quality control measures, and designed an SEO analytics dashboard that improved task efficiency by 50%. My previous experiences as a Social Media Associate and Software Test Engineer have equipped me with a diverse skill set, enabling me to approach data analysis from multiple perspectives and deliver high-quality insights.
Experience
Work history, roles, and key accomplishments
Senior Content Analyst, Digital Operations
Chegg India
Mar 2019 - Present (6 years 9 months)
Analyzed Q&A data to identify abusive content patterns and implemented quality control measures, reducing violation response time by 25% and improving content quality by 40%. Detected and reported fraudulent expert behavior, collaborating with moderators to implement prevention strategies that reduced repeat offenses by 35%.
Social Media Associate
Capita India
Oct 2017 - Present (8 years 2 months)
Evaluated customer feedback and product tagging data across social platforms, improving influencer-product alignment by 25%. Created data reports on user engagement and sentiment, guiding campaign adjustments that increased ROI by 30%.
Software Test Engineer
Pearlstone Technology
Mar 2015 - Present (10 years 9 months)
Developed and executed test plans for web/mobile applications, identifying major bugs and improving product stability by 30% pre-release. Designed automated test scripts using Selenium, which reduced regression testing time by 40%.
Education
Degrees, certifications, and relevant coursework
Bharati Vidapeeth College of Engineering
Bachelor of Technology, Computer Science
Completed a Bachelor of Technology in Computer Science. Gained foundational knowledge in computer science principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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