I'm currently supporting Walgreens customers in Commerce City by resolving inquiries, managing high volumes of calls and emails, processing returns, and helping customers make informed purchasing decisions.
I use current product, pricing, promotion, and policy knowledge to provide accurate service. I also identify practical process improvements and help train new team members on customer-service practices.
At Denver Public Schools, I maintain clean, safe facilities through daily cleaning, sanitization, waste disposal, supply monitoring, and safe operation of custodial equipment. I respond quickly to immediate cleaning needs while following safety procedures for chemicals and hazardous materials.
Previously, I provided nurturing care and age-appropriate learning activities for young children at The Learning Experience. I'm fluent in Spanish and hold First Aid and CPR certifications.
