At WhaleCloud, I created and executed manual tests for CRM/BSS platforms used in live production environments. I tested features and fixes through functional, regression, exploratory, and usability testing, and worked with developers to report and verify defects.
At 4DSoft, I tested software functionality against requirements, maintained test scenarios and cases, and used SQL to validate data integrity. I also supported L2–L3 production issues at WhaleCloud and contributed to automation projects using Java, JUnit, and Selenium.

