Nadimpalli Hamsini devi
@nadimpallihamsinidev
Infrastructure Service Management Analyst at Accenture who monitored Southern Water telemetry and coordinated incident response.
IndiaWhat I'm looking for
At Accenture, I monitored Southern Water’s telemetry infrastructure through PRISM, reported issues, and engaged resolver groups to help avoid or minimize business impact. I also handled alert and incident management, fault reporting, escalations, and engineer scheduling.
For EXXON MOBIL, I worked as a Scrum Master, managing the Azure DevOps board and tracking features and user stories. I coordinated with the product owner and cross-functional teams on progress updates, and I bring knowledge of ITIL operations and cloud IT infrastructure.
Experience
Work history, roles, and key accomplishments
Responsible for delivery operations for UK-based clients, including real-time monitoring of telemetry infrastructure, incident management, and coordination with resolver groups. Also served as Scrum Master for an Azure DevOps board, managing features and user stories.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Master of Business Administration, Business Analytics & HR
2024 -
Pursuing a Master of Business Administration with a focus on Business Analytics and HR.
Aditya Degree College
Bachelor of Business Administration, Human Resources Management
2019 - 2022
Grade: 8.2
Completed a Bachelor of Business Administration with a specialization in Human Resources Management, achieving a GPA of 8.2.
Sri Chaitanya Junior College
Intermediate
2017 - 2019
Grade: 7.0
Completed intermediate studies with a GPA of 7.0.
Sri HarshaVardhana Public School
SSC
2016 - 2017
Grade: 9.8
Completed secondary school education with a GPA of 9.8.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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