Nada Elkhashab
@nadaelkhashab
I create engaging marketing content and campaigns backed by communication, research, and audience insight.
What I'm looking for
I've supported Vodafone UK customers with clear, customer-focused communication, resolving technical, billing, and account issues while maintaining quality during high call volumes. I also helped SAT students strengthen their English reading, grammar, and writing through feedback, review sessions, and practical test strategies.
At Naxcon IT, I've managed end-to-end recruitment for IT and technical roles and developed marketing strategies, digital campaigns, social content, and promotional materials. With a Mass Communication degree and a passion for visual storytelling, literature, and film, I bring analytical thinking, adaptable communication, and fresh creative perspectives to engaging work.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Vodafone UK
Jan 2018 - Dec 2019 (1 year 11 months)
Assisted Vodafone UK customers with clear, customer-focused communication. Resolved technical, billing, and account issues efficiently while managing high call volumes.
Education
Degrees, certifications, and relevant coursework
Arab Academy for Science, Technology & Maritime Transport
Bachelor of Mass Communication, Mass Communication
2020 - 2024
Grade: 3.1
Bachelor of Mass Communication with a GPA of 3.1, focusing on communication theories and media practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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