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NM@nabilmohammed
Senior Technical Writer with expertise in API documentation and strategy.
EthiopiaI am a Senior Technical Writer with over 6 years of experience specializing in API documentation, developer relations, and technical content strategy. Throughout my career, I have successfully authored and maintained over 120 API endpoints and 15 related documents, which contributed to a remarkable 75% improvement in developer integrations. My passion lies in simplifying complex technical concepts for both internal and external developers, engineers, and product teams.
Currently, I manage the information architecture of the Technical Writing department at Salla E-commerce Platform, overseeing more than 90 technical articles and documentation across 7 products. I have introduced innovative developer solutions, such as the Partner Portal and Developer Knowledgebase, which have significantly enhanced developer adoption by 60%. Previously, at King Abdullah Petroleum Studies and Research Center, I developed and maintained API documentation and interactive tutorials, improving product adoption and reducing support inquiries by over 25%.
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Work history, roles, and key accomplishments
King Abdullah Petroleum Studies and Research Center (KAPSARC
Jan 2022 - Present (3 years 10 months)
Developed, edited, and maintained API documentation, SDK guides, integration guides, and developer knowledgebases, improving product adoption and reducing support inquiries by over 25%. Designed interactive tutorials, infographics, and structured documentation to enhance user experience and ensure clarity for both developers and non-technical users.
Salla E-commerce Platform
Feb 2021 - Present (4 years 9 months)
Managed and maintained the information architecture of the Technical Writing department, overseeing 90+ technical articles, UX content, and documentation across 7+ products to enhance accessibility and user engagement. Produced 120+ API documents adhering to RESTful API standards, improving developer integrations by 75%.
Degrees, certifications, and relevant coursework
Bachelor’s Degree in Computer Science, Computer Science
Completed a Bachelor's Degree in Computer Science. The curriculum included various programming languages, data structures, and algorithms. Graduated in 2021.
Software and tools used professionally
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