mykel pearson

Collected urine and oral fluid specimens and performed breath alcohol testing on-site. Completed Custody and Control Forms to maintain chain of custody and ensured secure, confidential handling of personal health information.

Provided customer service to ensure a positive shopping experience and built relationships that supported repeat business and referrals. Assisted with visual merchandising to maintain an organized store environment.

Used consultative customer service to understand printing, shipping, and signage needs and recommend appropriate products and services. Took orders using order systems, resolved customer issues, and operated printing/binding equipment for customer-supplied media.

Responsible for the care and management of ammunition and explosives components and performed stock control and accountability duties. Completed basic combat and first aid training.

Collected and transferred survey data to a company database and conducted survey interviews with residents at assigned housing units. Maintained proper field work protocol and documented interview notes.

Provided a welcoming attitude and customer service to guests. Maintained a clean work environment and handled additional departmental tasks as assigned.

Interacted with guests in an assistive manner and delivered customer service aligned with guest experience. Supported sales goals and store philosophy through day-to-day store activities.

Assisted customers in finding products that fit their needs and budgets and helped handle complaints. Processed transactions, returns, and exchanges and performed assigned duties on the sales floor.

Studied Graphic Design at University of the District of Columbia Community College starting in August 2019.

Earned a High School Diploma at Prospect High School from August 2013 to June 2017.