Looking for a job

Muzna Naeem

@muznanaeem

Message

I build production AI systems for e-commerce, from LLM agents to search.

Pakistan

Message

What I'm looking for

I'm looking to build reliable, measurable production AI systems, especially across LLM agents, generative AI, recommendation, search, and MLOps.

At Scala Teams, I ship production AI services for enterprise e-commerce, spanning agentic catalog automation, generative AI, recommendations, search, pricing, and data infrastructure. My catalog platform lets non-technical teams work in plain language and reduced manual catalog workload by about 40%.

I build and measure low-latency ML systems on Kubernetes and GCP, including semantic search that improved nDCG@10 by 22% and a session recommender that improved Recall@20 by 31% while maintaining under-80 ms p95 inference latency. Earlier, I strengthened automated testing at UpStart Commerce and taught machine learning and programming at FAST NUCES.

Experience

Work history, roles, and key accomplishments

Current

Machine Learning Engineer

Current

Scala Teams

Jun 2024 - Present (2 years 3 months)

Shipped 10+ production ML services end-to-end across generative AI, agentic workflows, recommendation, search, and data infrastructure for enterprise e-commerce. Built an agentic catalog-automation platform and a broad GenAI suite, including multimodal image-to-attribute generation and RAG-based retrieval.

Software Development Engineer in Test

UpStart Commerce

Jul 2023 - Jun 2024 (11 months)

Built UI/API automation frameworks using Cypress, Java, and REST APIs, improving regression reliability and CI/CD quality. Designed integration and regression testing strategies that reduced production defects.

Cypress Java REST APIs CI CD Testing Automation

Lab Instructor

FAST NUCES

Jul 2022 - Jun 2023 (11 months)

Taught Machine Learning, Programming Fundamentals, Embedded Systems, and Digital Communication. Mentored students on ML pipelines, evaluation methodology, and reproducible experiments.

Machine Learning Programming Embedded Systems Digital Communication Mentorship

AI Intern

HigherSummit

Dec 2022 - Jan 2023 (1 month)

Built NLP chatbot systems and supported data preprocessing and model-training pipelines. Assisted in neural-network experimentation and dataset preparation.

NLP Chatbot data preprocessing Model Training Neural Networks

Education

Degrees, certifications, and relevant coursework

FAST NUCES

Bachelor of Science, Electrical Engineering

Grade: Magna Cum Laude

Activities and societies: Dean's List (All Semesters)

Bachelor of Science in Electrical Engineering with a specialization in Computer Engineering, graduated with Magna Cum Laude honors and Dean's List recognition in all semesters.