Mutethia Kigea

I joined Upwork early this year. I have worked with several clients remotely. I have been a data analyst and business intelligence analyst to most of the firms,

• Specialization: My role focused on implementing and analyzing Software as a Service (SaaS) processes within the healthcare domain.
• Responsibilities:
a. Assessed client requirements.
• Identified process improvements.
• Executed tailored solutions to streamline operations and improve efficiency.
• Analysis and Support: In addition to process implementation, I provided valuable analysis to enhan

Job responsibilities:
1. Documenting and reporting – I streamlined internal processes at the division. I ensured that relevant information reached stakeholders in a timely manner by documenting the divisions' activities, drafting workshop and field activities reports, as well as note taking and minutes preparation during task force and secretariat meetings.
2. Monitoring and evaluation- With my

At Wrens Agency, I have strengthened and streamlined the Sales Monitoring and Evaluation department in the following ways:
1) Market Expansion:
• Achieved a 20% growth in market share for Qube Energy Drink within the first year through data analysis and strategic insights.
2) Customer Engagement:
• Increased customer engagement and brand loyalty by 15% through data-driven marketing strategies, as