muskan User

MU

Looking for a job

muskan User

@muskanuser12

Content Moderator at iEnergizer reviewing Roblox chats, images, and gameplay for policy violations.

At iEnergizer, I review Roblox chats, images, and gameplay for content that may violate platform safety policies. I also check gameplay chat-filter hashing as part of enforcement and safety workflows.

At WIPRO, I monitored YouTube user-generated content and actioned violations including hate speech, misinformation, spam, explicit content, and copyright infringement. I maintained 95%+ accuracy and escalated complex cases to senior moderators or policy teams.

Experience

Work history, roles, and key accomplishments

IE

Current

Executive Customer Service

Current

iEnergizer

Sep 2025 - Present (1 year 1 month)

Reviewed and moderated content for the Roblox gaming platform, including user chats, images, and gameplay, ensuring compliance with safety and content policies. Applied critical thinking and attention to detail in high-volume moderation tasks.

Content Moderation Trust and Safety Content Review User Generated Content Policy Enforcement Critical Thinking Decision making Attention To Detail Multitasking Time Management

WI

Content Moderator

Apr 2024 - Jun 2025 (1 year 2 months)

Monitored and evaluated high volumes of user-generated content on YouTube, identifying and actioning violations such as hate speech, misinformation, and explicit content. Maintained 95%+ accuracy in content decisions and collaborated with policy and legal teams.

Content Moderation Trust and Safety Content Review User Generated Content Policy Enforcement Critical Thinking Decision making Attention To Detail Multitasking Time Management Google Workspace

Education

Degrees, certifications, and relevant coursework

SC

Sri Srinivasa Degree College

Bachelor of Business Administration, Business Administration

Grade: 72%

Completed Bachelor of Business Administration (BBA) with 72% in 2022.

SC

Sri Siddhartha Junior College

Intermediate, MPC

Grade: 75%

Completed Intermediate with MPC (Mathematics, Physics, Chemistry) with 75% in 2019.

NS

N.J.R English Medium High School

SSC / 10th, General

Grade: 85%

Completed SSC (10th) with 85% in 2017.

Tech stack

Software and tools used professionally

Google Docs

Gmail

Google Workspace

Google Sheets

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Job categories

Content Moderator Customer Service

Skills

Content Moderation Trust and Safety Content Review User Generated Content (UGC) Review Content Policy Enforcement Safety Compliance Community Guidelines Enforcement Policy Violating Content Identification Quality Assurance Customer Service Roblox Content Moderation ITR Queue Review Experience Queue Review Full Safety Check (SFC) Workflow

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