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@murilohennemann
Passionate Product Designer focused on UX & UI innovation.
I am a dedicated Product Designer with a strong background in UX and UI design, currently based in Lisbon, Portugal. My professional journey includes leading design strategies for prominent companies like Segurança Social and Defined.ai, where I contributed to the development of Diana, a conversational AI. I have a proven track record of enhancing user experiences and driving design system initiatives forward.
At Segurança Social, I am actively involved in designing strategies to increase user engagement with the Social Security APP, aiming to reduce uninstall rates and improve overall user satisfaction. I also play a key role in the development and governance of the design system, collaborating closely with the development team to ensure seamless integration of design into code using Flutter.
Previously, at Defined.ai, I led the design and development of Diana, a conversational AI, and provided mentorship to enhance team technical proficiency. My role involved integrating design tokens and establishing changelogs to optimize resource allocation and reduce technical debt in Neevo, a product used by thousands. I also led the DesignOps team at Creditas, guiding the team towards innovative design solutions and scaling team processes for efficiency and happiness.
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Work history, roles, and key accomplishments
Segurança Social
Jun 2024 - Present (1 year 5 months)
Currently working on enhancing the Social Security APP in Portugal by implementing a design strategy aimed at increasing user engagement and reducing uninstall rates. Involved in the development of the design system and collaboration with the development team using Flutter.
Defined.ai
Oct 2022 - Mar 2024 (1 year 5 months)
Designed and developed a conversational AI agent while providing design software support and mentoring in Figma. Managed design tokens integration and established changelogs to optimize resource allocation and reduce technical debt.
Creditas
Oct 2021 - Oct 2022 (1 year)
Led the Design Ops team to align design and engineering efforts towards innovative goals. Focused on team happiness and process improvement to establish a unique Design System.
Creditas
Jan 2021 - Oct 2021 (9 months)
Contributed to the Design System by researching and developing components, focusing on the intersection of design and engineering to provide meaningful data for future improvements.
Sidia Samsung
Apr 2019 - Dec 2020 (1 year 8 months)
Worked with Samsung HQ to develop design solutions for the PENUP mobile application on Samsung Windows PC. Conducted workshops and created a design system using Figma API and Python.
Little Nice Things
Apr 2018 - Mar 2019 (11 months)
Co-designed high-end technological solutions through sketches and prototypes, focusing on visual details and design ROI while collaborating across time zones.
Degrees, certifications, and relevant coursework
Master of Science, Creative Design Engineering
2017 - 2019
Graduated with a Masters’s in Creative Design Engineering.
Bachelor of Science, Digital Communications
2011 - 2015
Graduated from the Department of Digital Communications.
Exchange Program, Multimedia Design
2013 - 2014
Participated in the Science Without Borders program as an exchange student in the Department of Multimedia Design.
Exchange Program, Exchange Program
2012 - 2012
Completed a summer program as an exchange student for one month via Santander Top China.
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