Open to opportunities

Munish Thakur

@munishthakur1

Zonal Loss Prevention Officer at Vishal Mega Mart, protecting retail and e-commerce inventory through audits, variance analysis and corrective actions.

India

Message

What I'm looking for

I'm open to regional or zonal inventory, inventory control, warehouse, supply chain, and retail or e-commerce inventory roles across North India.

At Vishal Mega Mart (Airplaza Retail Holdings Pvt. Ltd.), I support inventory control and loss prevention across multi-state retail and e-commerce stores. My work includes audits, stock reviews and corrective-action follow-up.

I review stock movement, receiving, transfers and DC/RDC processes to identify variances and process gaps. I also conduct physical inventory verification and analyze shrink trends and root causes.

I investigate inventory loss, suspected fraud and stock-related incidents, document findings and recommend corrective actions. I use SAP and Microsoft Office tools for inventory review, audit tracking and reporting.

Previously, I managed store operations at Future Retail Ltd. (Easyday), including inventory, stock-taking and shrink controls. Earlier, I worked in customer care at Serco Global Services and Intelenet Global Services Ltd., progressing from Team Leader to Assistant Process Manager.

Experience

Work history, roles, and key accomplishments

Current

Zonal Loss Prevention Officer

Current

Vishal Mega Mart (Airplaza Retail Holdings Pvt. Ltd.)

May 2017 - Present (9 years 5 months)

Drive inventory control, shrink management, and loss prevention across multi-state retail and e-commerce stores. Conduct audits, physical inventory verification, variance analysis, and corrective action follow-up.

SAP Excel Inventory Management Shrinkage Control Loss Prevention Audit Variance Analysis Root Cause Analysis CCTV Surveillance SOP Compliance

Store Manager

Future Retail Ltd. (Easyday)

Sep 2015 - May 2017 (1 year 8 months)

Managed store inventory, sales, cash operations, stock-taking, and day-to-day retail operations. Controlled shrink, dump, and markdown through SOP implementation and operational controls.

Inventory Management Retail Operations Cash Management Shrinkage Control Team Leadership SOP Implementations

Assistant Process Manager

Serco Global Services

Jun 2011 - Sep 2015 (4 years 3 months)

Managed customer-service teams including hiring, task allocation, performance evaluation, training, and employee development. Supported process-improvement initiatives through feedback analysis and performance monitoring.

Team Management Performance Evaluation Training Process Improvement Customer Service

Team Leader

Intelenet Global Services Ltd.

Mar 2007 - Jun 2011 (4 years 3 months)

Led customer-care operations and supported team performance, issue resolution, and service-quality standards. Contributed to team mentoring and employee relationship management.

Team Leadership Customer Service Issue Resolution Mentorship