Mulenga Mugabeni
@mulengamugabeni
Logistics and quality assurance specialist driving efficiency, compliance, and measurable QA improvements.
ZambiaWhat I'm looking for
I am a dynamic logistics and warehouse operations specialist with 5+ years' experience across energy, mining, and construction sectors, skilled in SAP, SQL analytics, and ERP systems to streamline distribution and inventory control. I have led HSE initiatives, corrective actions and process improvements that increased product reliability by 25%, reduced inspection errors by 30%, and improved operational efficiency by 20%.
I manage end-to-end quality assurance, inbound/outbound consignments, and supplier expediting while mentoring junior QA staff and launching customer feedback loops that raised satisfaction by 18% and cut complaint resolution time by 40%. I focus on data-driven decision-making, safety compliance, and continuous improvement to deliver reliable, on-time deliveries and maintain audit-ready inventory controls.
Experience
Work history, roles, and key accomplishments
Quality Assurance Specialist
Ignite Energy Access
Jan 2019 - Present (7 years 5 months)
Drive end-to-end quality assurance and embed checks into shipment schedules to guarantee on-time, compliant deliveries; led rollout of real-time tracking that reduced inspection errors by 30% and improved product reliability by 25%.
Warehouse Assistant
Sandvik Mine and Construction
Jan 2008 - Present (18 years 5 months)
Executed order fulfillment, put-away, bin allocation and stock rotation to optimize space utilization and inventory accuracy, and performed cycle counts to maintain audit readiness.
Education
Degrees, certifications, and relevant coursework
Athena Global Education
Executive Diploma, Procurement / Contract Management
2023 -
Completed an Executive Diploma in Procurement/Acquisition and Contract Management to build procurement and contract skills.
Sandvik Mine and Construction - College
Diploma, Supply Chain Management
2018 - 2018
Completed a Diploma and advanced certificate in Supply Chain Management focused on logistics and inventory control.
Unicaf University
Bachelor of Business Management, Business Management
Completed a Bachelor of Business Management focusing on business fundamentals and management practices.
Mukuba Boys High School
O level Grade 12 Certificate, Secondary Education
2008 -
Completed O level Grade 12 certificate covering secondary education requirements.
Tech stack
Software and tools used professionally
Availability
Location
ZambiaAuthorized to work in
Social media
Job categories
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