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Mulenga MugabeniMM
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Mulenga Mugabeni

@mulengamugabeni

Logistics and quality assurance specialist driving efficiency, compliance, and measurable QA improvements.

Zambia
Message

What I'm looking for

I seek roles where I can apply SAP and SQL-driven QA and supply-chain expertise to improve operational efficiency, safety compliance, and customer satisfaction while mentoring teams and driving measurable results.

I am a dynamic logistics and warehouse operations specialist with 5+ years' experience across energy, mining, and construction sectors, skilled in SAP, SQL analytics, and ERP systems to streamline distribution and inventory control. I have led HSE initiatives, corrective actions and process improvements that increased product reliability by 25%, reduced inspection errors by 30%, and improved operational efficiency by 20%.

I manage end-to-end quality assurance, inbound/outbound consignments, and supplier expediting while mentoring junior QA staff and launching customer feedback loops that raised satisfaction by 18% and cut complaint resolution time by 40%. I focus on data-driven decision-making, safety compliance, and continuous improvement to deliver reliable, on-time deliveries and maintain audit-ready inventory controls.

Experience

Work history, roles, and key accomplishments

IA
Current

Quality Assurance Specialist

Ignite Energy Access

Jan 2019 - Present (6 years 11 months)

Drive end-to-end quality assurance and embed checks into shipment schedules to guarantee on-time, compliant deliveries; led rollout of real-time tracking that reduced inspection errors by 30% and improved product reliability by 25%.

Education

Degrees, certifications, and relevant coursework

AE

Athena Global Education

Executive Diploma, Procurement / Contract Management

2023 -

Completed an Executive Diploma in Procurement/Acquisition and Contract Management to build procurement and contract skills.

SC

Sandvik Mine and Construction - College

Diploma, Supply Chain Management

2018 - 2018

Completed a Diploma and advanced certificate in Supply Chain Management focused on logistics and inventory control.

Unicaf University logoUU

Unicaf University

Bachelor of Business Management, Business Management

Completed a Bachelor of Business Management focusing on business fundamentals and management practices.

MS

Mukuba Boys High School

O level Grade 12 Certificate, Secondary Education

2008 -

Completed O level Grade 12 certificate covering secondary education requirements.

Tech stack

Software and tools used professionally

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Mulenga Mugabeni - Quality Assurance Specialist - Ignite Energy Access | Himalayas