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Mukul Bhardwaj

@mukulbhardwaj

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MBA candidate with product and content operations experience driving performance.

India

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What I'm looking for

I seek a product- or content-operations role at a tech-enabled company where I can apply analytics, stakeholder management, and cross-functional coordination to improve product performance and user experience.

I am an MBA candidate with over two years of experience in product and content operations, stakeholder communication, and performance analysis. I have a proven track record of optimizing workflows, managing cross-functional projects, improving digital campaign performance, and creating operational dashboards that surface timely insights for decision-makers.

I have completed internships and roles across shipping operations, product/content operations, and administrative functions, delivering measurable outcomes such as 30% improved campaign engagement and 18% efficiency gains. I am focused on tech-enabled media platforms and content strategy, and I bring strong analytical, stakeholder-management, and project-coordination skills to product operations roles.

Experience

Work history, roles, and key accomplishments

Shipping Operations Intern

United Liner Shipping Services LLP

Jun 2024 - Jul 2024 (1 month)

Tracked international shipments and managed export-import documentation (Bills of Lading, Certificates of Origin) to ensure timely delivery and compliance, and supported logistics coordination across 3PL and customs processes.

3PL Coordination Incoterms Attention To Detail

Business Intelligence Analyst

Indo Rubber & Plastic Works

Apr 2022 - Aug 2023 (1 year 4 months)

Created and maintained Power BI dashboards and conducted root-cause analysis of content/product performance, enabling stakeholder insights that drove 18% efficiency gains and improved campaign engagement by 30%.

Power BI Tableau Data Analysis Dashboards Root Cause Analysis Stakeholder Management A B Testing Reporting

Admin Executive

KP Manish Global Ingredients Pvt. Ltd.

Jan 2022 - Apr 2022 (3 months)

Managed internal operations including customer orders, sales reporting, and software documentation updates while coordinating with supply chain and procurement to streamline supplier communication.

Operations Management Order Processing Reporting Documentation Teamwork Attention To Detail

Education

Degrees, certifications, and relevant coursework

SRM Institute of Science and Technology

Master of Business Administration, Business Administration

2023 -

Activities and societies: Collaborating with faculty on a live product management project; digital marketing coursework

Pursuing a Master of Business Administration with coursework and projects in product management, supply chain, and digital marketing; collaborating with faculty on a live product management project.