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Mukesh Chaudhary

@mukeshchaudhary1

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Branch Operations Manager at Piramal Finance Limited, overseeing loan disbursals, compliance, and branch operations.

India

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What I'm looking for

I’m looking for a role that provides job satisfaction and opportunities for self-development, where I can contribute to the organization’s goals.

At Piramal Finance Limited, I oversee branch operations and disbursals for HL, LAP, and BT. I also handle customer requests and escalations, and coordinate with legal vendors on clearances and documentation.

At Jana Small Finance Bank, I oversaw loan disbursals across multiple products and managed the OTC process. I supported document execution, customer signing, and compliance with internal policies and regulatory guidelines.

At Motilal Oswal Home Finance Ltd., I handled disbursements for home loans, LAP, MSME, and other retail asset products. I checked disbursal documents, coordinated with credit and sales teams, and maintained dispatch MIS for PDD collections.

At Aavas Financiers Ltd., I oversaw HL and LAP disbursals, verified loan files, and processed customer requests such as foreclosure and part payment. I also coordinated with vendors and prepared MIS reports.

Experience

Work history, roles, and key accomplishments

Current

Branch Operations Manager

Current

Piramal Finance Limited

Oct 2025 - Present (1 year 1 month)

Overseeing end-to-end branch operations including disbursals for HL, LAP, and BT. Managing customer escalations, coordinating with legal vendors, and ensuring compliance with internal audits and regulatory guidelines.

Operations Management Loan Disbursement Customer Service Grievance Handling Compliance Cross Functional Collaboration Cross Selling

Senior Executive-Operation (BCSDO)

Jana Small Finance Bank

Jul 2024 - Oct 2025 (1 year 3 months)

Oversaw end-to-end branch operations including disbursals for HL, LAP, BT, MSME, and PLOT PLUS+CONST. Managed OTC processes, document execution, and coordinated with legal vendors and cross-functional teams to streamline loan disbursal.

Operations Management Loan Disbursement OTC Management Document Execution Customer Service Compliance Cross Functional Collaboration Reporting

Senior Executive-Operation

Motilal Oswal Home Finance Ltd.

Dec 2023 - Jun 2024 (6 months)

Handled disbursement process for retail asset products including home loans, LAP, MSME, and construction files. Coordinated with credit, RCU, technical, and sales teams, and managed vendor relationships for PDD and legal processes.

Loan Disbursement KYC Compliance Vendor Management MIS Reporting Audit Readiness Coordination

Disbursement Officer

Aavas Financiers Ltd.

Dec 2021 - Nov 2023 (1 year 11 months)

Oversaw end-to-end branch operations including disbursals for HL and LAP. Processed customer requests, coordinated with legal and technical vendors, and prepared MIS reports to support credit and sales teams.

Loan Disbursement Customer Service Vendor coordination MIS Reporting CAM Compliance