MUHAMMED NIYAS KT
@muhammedniyaskt
Customer support and chat support professional seeking remote part-time work in virtual assistance and data entry.
IndiaWhat I'm looking for
I’m currently pursuing B.Com and Company Secretary (CS), building my career with hands-on experience in customer communication, booking management, and administrative support through homestay operations.
In my homestay role, I managed customer enquiries via WhatsApp and phone calls, handled booking confirmations and reservations, and supported guests before check-in and after check-out. I also maintained customer records and documentation to keep communication smooth and accurate.
I bring strong attention to detail and reliable problem-solving, using Microsoft Excel/Word and Google Workspace for daily work, plus PDF handling, file management, basic CRM, and AI tools (ChatGPT & basic AI applications) to support customer service and data entry effectively.
Experience
Work history, roles, and key accomplishments
Homestay Operations & Customer Support
Dreamy Delight Homestay
Jun 2024 - Jun 2026 (2 years)
Managed customer enquiries via WhatsApp and phone calls, handled booking confirmations and reservations, and supported guests before check-in and after check-out.
Education
Degrees, certifications, and relevant coursework
Institute of Company Secretaries of India (ICSI)
Company Secretary (CS), Company Secretarial
2022 -
Pursuing the Company Secretary (CS) program with the Institute of Company Secretaries of India (ICSI) since 2022.
Tamil Nadu Open University (TNOU)
Bachelor of Commerce (B.Com), Commerce
2025 -
Pursuing a Bachelor of Commerce (B.Com) at Tamil Nadu Open University (TNOU) since 2025.
Government H.S.S. Meppadi
Higher Secondary (+2 Commerce), Commerce
2018 - 2020
Completed Higher Secondary (+2 Commerce) from Government H.S.S. Meppadi between 2018 and 2020.
C.M.S H.S.S Mele Arapetta
Secondary (10th), Secondary Education
2018 -
Completed Secondary (10th) at C.M.S H.S.S Mele Arapetta in 2018.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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