Open to opportunities

Muhammed Miskin

@muhammedmiskin

Message

I lead life sciences PMO, quality, and operations programs that improve compliance, delivery, and client outcomes.

United States

Message

What I'm looking for

I'm looking to lead PMO, quality, operations, or transformation programs in regulated life sciences environments where I can improve compliance, delivery performance, client outcomes, and scalable operational systems.

At BioReliance/Millipore Sigma, I lead commercial onboarding and customer support for biopharma clients, using AI-assisted workflows to streamline SOPs, compliance documentation, and project initiation.

Previously, I led a 10+ person PMO supporting 100+ biopharma accounts, achieved near-100% on-time delivery, and reduced deviations and complaints by 35% to 50%. Across laboratory, manufacturing, and quality operations, I’ve delivered scalable systems, automation, compliance improvements, and major client programs.

Experience

Work history, roles, and key accomplishments

Current

Senior Commercial and Customer Support Manager

Current

BioReliance/Millipore Sigma

Jan 2026 - Present (8 months)

Directs onboarding for biopharma clients, manages contract workflows, and leads continuous improvement initiatives. Conducts training and uses generative AI to streamline SOP creation and compliance documentation.

Salesforce Project Management Regulatory Compliance Generative AI Customer Support Training

Manager, US Project Management Office (PMO)

BioReliance/Millipore Sigma

Dec 2022 - Dec 2025 (3 years)

Oversaw 100+ high-profile biopharma accounts, led a team of 10+ project managers, and achieved near-100% on-time delivery. Reduced deviations and complaints by 35-50% through metrics and AI-assisted root cause analysis.

PMO Leadership Project Management KPI Reporting Quality Management Systems Root Cause Analysis Stakeholder Management Process Transformation

Senior Project Manager, Custom Projects

BioReliance/Millipore Sigma

Jul 2020 - Nov 2022 (2 years 4 months)

Transformed 20+ underperforming client accounts and managed development and validation of custom assays. Established centralized milestone tracking and drove operational efficiencies through process optimization.

Project Management Assay Development Validation Process Optimization KPI Reporting Risk Mitigation

Project Manager, Laboratory Services

Precision Bioservices

Mar 2019 - Jun 2020 (1 year 3 months)

Oversaw 30+ client projects, secured new business by drafting technical contracts, and executed compliance audits. Served as primary client-facing liaison and led process standardization initiatives.

Project Management ISO GMP Compliance Audits Contract Management Client Engagement Process Standardization

Project Manager, Client Services/Laboratory Supervisor

Fisher Clinical Services

Jul 2011 - Mar 2019 (7 years 8 months)

Secured a 10-year, $20M federal contract by leading a pilot program and increased batch processing efficiency by 66% through automation. Served as SME for LIMS implementation and managed project budgets.

Laboratory Automation LIMS IQ OQ PQ Validation Project Management Budget Management Process Optimization Cross functional Coordination Safety Leadership